Lead Dental Assistant

Sonrava Health; Fairfield (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO

Medical and dental insurance

Vision coverage

401K plan

Professional training

Career advancement opportunities

Job summary

Western Dental/Brident Offices in California is seeking a Floor Supervisor to oversee back office staff, ensure efficient patient flow, and maintain sterile conditions across facilities. You will partner with dentists to deliver pre- and post-treatment instructions and uphold quality patient experiences.

The role supports scheduling, training, and staff development while ensuring adherence to OSHA, Dental Board, and corporate policies.

Qualifications

• Minimum 8–12 team supervision experience.
• Familiar with dental equipment and terminology.
• Current X-Ray License or plan to obtain within 6 months of employment.
• Strong leadership and customer-service orientation.

Responsibilities

• Supervise back office staff including scheduling, training, and performance evaluations.
• Assist in hiring, selection and retention of back office staff.
• Manage patient flow and ensure patient satisfaction with procedures.
• Maintain sterilization of office and equipment.
• Ensure compliance with OSHA, Dental Board, and Corporate policies.
• Lead monthly operational meetings and drive Ultimate Patient Experience (UPE).

Skills

Team supervision

Staff training

Scheduling

OSHA compliance

X-Ray license

Job description

Let us help you take the next step in your career at our Western Dental/Brident Offices as a Floor Supervisor! At Western Dental/Brident Offices we have modern, fully equipped state of the art dental practices that you will be proud to be affiliated with. We recognize that our team members are part of the Western Dental/Brident family where we provide excellent professional, financial and personal growth for your dental career.

Responsibilities

• Supervise all back office staff including scheduling, training, performance evaluations and holding staff accountable
• Participate in the hiring, selection and retention for back office staff
• Responsible for Patient management by partnering with Dentists, providing patients with proper pre and post-treatment instructions and ensuring patient satisfaction
• Monitor patient flow by effectively reviewing sign in sheet and appointment book and making necessary adjustments to the schedule
• Responsible for ensuring sterilization of the office and equipment
• Ensure compliance with all OSHA, Dental Board, and Corporate policies and procedures
• Conduct all weekly/monthly/quarterly inspections
• Maintain dental supplies and inventory; stock supplies in operatories, restrooms, lab, etc. as needed
• Maintain proper patient treatment records
• Lead, inspire, and motivate back staff
• Participate in monthly operational meetings
• Prioritize UPE (Ultimate Patient Experience)

Western Dental/Brident offers a competitive benefit package designed to enhance the lives of our team members. Team members are eligible for benefits based on their full time status.

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities

Qualifications

• Experience supervising a team of 8-12 team members with the ability to demonstrate authority, delegate responsibility and hold a team accountable
• Working knowledge of dental equipment and terminology, OSHA and safety compliance
• Must have a current X-Ray License. (Or an agreement must be signed that the X- Ray license will be obtained within six (6) months of employment)