Floor Supervisor RDA

Western-Dental-Service; Los Angeles (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental Insurance

Vision Coverage

401K

Job summary

Western Dental is seeking a Floor Supervisor to lead back office staff at our Los Angeles dental practices. You will supervise scheduling, training, performance reviews, and ensure patient satisfaction while coordinating with Dentists and maintaining OSHA compliance.

Responsibilities include managing patient flow, sterilization, inventory, and participating in monthly meetings to drive the Ultimate Patient Experience. Full-time status offers competitive benefits and growth opportunities.

Qualifications

• Must have current X-Ray License or agreement to obtain within six months
• Experience supervising a team of 8-12
• Working knowledge of dental equipment and terminology, OSHA and safety compliance

Responsibilities

• Supervise back office staff including scheduling, training, performance evaluations and holding staff accountable
• Participate in hiring, selection and retention for back office staff
• Responsible for patient management by partnering with dentists, providing pre/post-treatment instructions and ensuring patient satisfaction
• Monitor patient flow by reviewing sign-in sheet and appointment book and adjusting the schedule
• Ensure sterilization of the office and equipment
• Ensure compliance with OSHA, Dental Board, and Corporate policies
• Conduct weekly/monthly/quarterly inspections
• Maintain dental supplies and inventory; stock in operatories, restrooms, lab, etc.
• Maintain proper patient treatment records
• Lead, inspire, and motivate back staff
• Participate in monthly operational meetings
• Prioritize UPE (Ultimate Patient Experience)

Skills

Team supervision

Leadership

OSHA compliance

Tools

Dental equipment

X-Ray equipment

Job description

Overview

Let us help you take the next step in your career at our Western Dentalas a Floor Supervisor! At Western Dental we have modern, fully equipped state of the art dental practices that you will be proud to be affiliated with. We recognize that our team members are part of the Western Dental where we provide excellent professional, financial and personal growth for your dental career.

Responsibilities

• Supervise all back office staff including scheduling, training, performance evaluations and holding staff accountable
• Participate in the hiring, selection and retention for back office staff
• Responsible for Patient management by partnering with Dentists, providing patients with proper pre and post-treatment instructions and ensuring patient satisfaction
• Monitor patient flow by effectively reviewing sign in sheet and appointment book and making necessary adjustments to the schedule
• Responsible for ensuring sterilization of the office and equipment
• Ensure compliance with all OSHA, Dental Board, and Corporate policies and procedures
• Conduct all weekly/monthly/quarterly inspections
• Maintain dental supplies and inventory; stock supplies in operatories, restrooms, lab, etc. as needed
• Maintain proper patient treatment records
• Lead, inspire, and motivate back staff
• Participate in monthly operational meetings
• Prioritize UPE (Ultimate Patient Experience)

Western Dental offers a competitive benefit package designed to enhance the lives of our team members. Team members are eligible for benefits based on their full time status.

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities

Qualifications

• xperience supervising a team of 8-12 team members with the ability to demonstrate authority, delegate responsibility and hold a team accountable
• Working knowledge of dental equipment and terminology, OSHA and safety compliance
• Must have a current X-Ray License. (Or an agreement must be signed that the X- Ray license will be obtained within six (6) months of employment)