Lead Delivery Dispatcher — Routes, Drivers & Logistics

NAPA; Windham (ME); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

401(k) with company match

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA in Windham, ME is seeking a Delivery Dispatch Supervisor to coordinate and optimize local wholesale deliveries. You will lead a team of drivers, balance workloads, and ensure timely orders while acting as a liaison among stores, customers, and drivers.

The role requires strong leadership, clear communication, and the ability to handle fast-paced, time-sensitive tasks with a proactive mindset. Competitive hourly wage and comprehensive benefits accompany this position.

Qualifications

• High School Diploma or equivalent required.
• 1-2 years in retail automotive service industry preferred.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and under pressure.

Responsibilities

• Assigns drivers to deliveries considering product, locations and time of day.
• Tracks progress of drivers along routes to ensure on-time delivery.
• Balances workloads, breaks, and customer needs when assigning drivers.
• Checks drivers’ in/out times and transfers records for analysis and efficiency.
• Receives and resolves customer requests or complaints.
• Acts as driver during peak delivery times when needed.

Skills

Leadership

Communication

Problem solving

Time management

Customer service

Education

High School Diploma or equivalent

Job description

NAPA in Windham, ME is seeking a Delivery Dispatch Supervisor to coordinate and optimize local wholesale deliveries. You will lead a team of drivers, balance workloads, and ensure timely orders while acting as a liaison among stores, customers, and drivers.

The role requires strong leadership, clear communication, and the ability to handle fast-paced, time-sensitive tasks with a proactive mindset. Competitive hourly wage and comprehensive benefits accompany this position.