Lead DC Operations & Training Coach

American Eagle Outfitters Inc.; Goodyear (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

American Eagle Outfitters Inc. in Goodyear, AZ is seeking a Group Leader to support DC Operations Supervisors, lead teammates, and coordinate workflows to ensure safe, timely merchandise processing and shipping. You will train new hires, promote best practices, and assist in material handling as needed.

The role emphasizes leadership, safety compliance, and the ability to coach others across departments while maintaining high morale and performance.

Qualifications

• Must have leadership experience with or without direct report responsibility.
• Strong analytical, prioritizing, interpersonal and planning skills.
• Experience in distribution center operations or warehouse environment.
• High school diploma, GED or some high school.
• Excellent interpersonal, oral and written communication skills.
• Intermediate computer skills including Google Docs and Kronos time-keeping software.

Responsibilities

• Assign associates to specific job functions according to production needs.
• Be SME on all department roles and tasks.
• Lead by example; inspire performance and ownership.
• Coach, develop and train associates; provide cross-training.
• Communicate information to department associates when needed.
• Monitor production, quality, safety and behavior for feedback.
• Maintain safe work conditions and practices.
• Determine operational needs with supervisor/manager.
• Promote morale and safety; ensure compliance with safety programs.
• Report production information for the department.
• Resolve minor processing problems and escalate as needed.
• Perform other duties as assigned.

Skills

Leadership experience

Analytical skills

Problem solving

Planning skills

Interpersonal skills

Attention to detail

Team coaching

Cross-department support

Bilingual in Spanish

Education

High school diploma or GED

Tools

Kronos Time-keeping

Google Docs

Microsoft Office

Job description

American Eagle Outfitters Inc. in Goodyear, AZ is seeking a Group Leader to support DC Operations Supervisors, lead teammates, and coordinate workflows to ensure safe, timely merchandise processing and shipping. You will train new hires, promote best practices, and assist in material handling as needed.

The role emphasizes leadership, safety compliance, and the ability to coach others across departments while maintaining high morale and performance.