Group Leader - Front Half Evening Shift

American Eagle Outfitters Inc.; Goodyear (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

American Eagle Outfitters Inc. in Goodyear, AZ is seeking a Group Leader to support DC Operations Supervisors, lead teammates, and coordinate workflows to ensure safe, timely merchandise processing and shipping. You will train new hires, promote best practices, and assist in material handling as needed.

The role emphasizes leadership, safety compliance, and the ability to coach others across departments while maintaining high morale and performance.

Qualifications

• Must have leadership experience with or without direct report responsibility.
• Strong analytical, prioritizing, interpersonal and planning skills.
• Experience in distribution center operations or warehouse environment.
• High school diploma, GED or some high school.
• Excellent interpersonal, oral and written communication skills.
• Intermediate computer skills including Google Docs and Kronos time-keeping software.

Responsibilities

• Assign associates to specific job functions according to production needs.
• Be SME on all department roles and tasks.
• Lead by example; inspire performance and ownership.
• Coach, develop and train associates; provide cross-training.
• Communicate information to department associates when needed.
• Monitor production, quality, safety and behavior for feedback.
• Maintain safe work conditions and practices.
• Determine operational needs with supervisor/manager.
• Promote morale and safety; ensure compliance with safety programs.
• Report production information for the department.
• Resolve minor processing problems and escalate as needed.
• Perform other duties as assigned.

Skills

Leadership experience

Analytical skills

Problem solving

Planning skills

Interpersonal skills

Attention to detail

Team coaching

Cross-department support

Bilingual in Spanish

Education

High school diploma or GED

Tools

Kronos Time-keeping

Google Docs

Microsoft Office

Job description

JOB DESCRIPTION

As a Group Leader, you are the DC Operations Supervisors right hand. You will lead other team members and coordinate workflow within the department to ensure merchandise is processed and shipped in a safe, timely, accurate manner. You are the primary trainer for new hires, teaching others best practices while maintaining a culture of safety. When not training or leading, the Group Leader will physically assist the team in material handling and merchandise processing.

Your Role

As a Group Leader, you are the DC Operations Supervisors right hand. You will lead other team members and coordinate workflow within the department to ensure merchandise is processed and shipped in a safe, timely, accurate manner. You are the primary trainer for new hires, teaching others best practices while maintaining a culture of safety. When not training or leading, the Group Leader will physically assist the team in material handling and merchandise processing.

Your Responsibilities

• Assign associates to specific job functions according to production needs
• Be a 'Subject Matter Expert' (SME) on all department roles and tasks
• Be a role model leader for others; act with integrity and respect, approach responsibility with confidence and ownership, inspire superior performance, and develop a track record of success
• Coach, develop and train associates to facilitate duties and responsibilities; provide training & cross-training, in coordination with the DC Operations Admin & Safety Lead for new and existing employees
• Communicate information to department associates in an appropriate manner in the absence of the DC Supervisor
• Maintain an awareness of associates' production, quality, safety, and behavior to provide feedback to the department Supervisor
• Maintain safe work conditions and safe work practices
• Monitor production activities and, in conjunction with supervisor and/or manager, determine operational needs
• Promote and maintain high employee morale, customer focused attitude and safety. Ensure 100% compliance with all JSA's, safety training material and safety communications
• Reporting of production information related to the department
• Resolve minor processing problems; notify and work with the Supervisor as needed
• Perform other duties as assigned

Physical Requirements

• Lift, carry, push, pull, reach, grasp, bend and stack cartons for the duration of the shift, up to 12 hours at a time
• Stand for long periods of time and walk continuously
• Pull merchandise from multiple levels of shelving or move merchandise as needed
• Climb stairs and perform work at platform heights up to 60 feet
• Lift and carry up to 50lbs. Specific weight requirements may vary within each department

Qualifications

• Must be 18 or older
• Leadership experience with or without direct report responsibility
• Strong analytical, prioritizing, interpersonal, problem-solving, & planning skills
• Experience in distribution center operations or previous warehouse experience
• High school diploma, GED or some high school
• Excellent interpersonal skills, oral and written communication skills, and strong attention to detail
• Intermediate computer skills including Google Docs or Microsoft Office Suite and Kronos Time-keeping Software Solutions
• Schedule flexibility, including nights and weekends
• Ability to step in and support other departments as needed
• Bonus: Bilingual in Spanish

About Us

Get to Know AEO

American Eagle Outfitters, Inc. (NYSE: AEO) is a leading global specialty retailer with a portfolio of beloved apparel brands including American Eagle, Aerie, OFFL/NE by Aerie, Todd Snyder and Unsubscribed. Rooted in optimism, inclusivity and authenticity, AEO’s brands empower every customer to celebrate their unique personal style by offering casual, comfortable, timeless outfitting and high-quality products that are made to last. In addition to a robust e-commerce business, we operate stores in the United States, Canada and Mexico, with merchandise available in more than 30 countries through a global network of license partners.

Inclusion, Diversity, Equity and Access at AEO

We remain committed to building an inclusive culture that is welcoming and fosters a sense of belonging for everyone. Please see more about our initiatives here.

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

Job Info

Job Identification 31789

Job Category : Distribution Center

Posting Date : 2026-09-11T17:55:07+00:00

Job Schedule : Full time

Locations : Goodyear, AZ, United States