E‑Commerce DC Operations Lead

American Eagle Outfitters Inc.; Ottawa (KS); On-site; USD 52,000 - 68,000; Full time

Job summary

American Eagle Outfitters, Inc. in Ottawa, KS is seeking a Supervisor in DC operations to lead a team of AE Associates in a fast-paced e-commerce distribution environment.

You will guide daily priorities, enforce safety, ensure quality, and drive engagement while maintaining labor and cost controls. You will conduct shift briefings, manage staffing, and develop associates through ongoing coaching and development opportunities.

Qualifications

• Bachelor’s Degree in Business Management, Logistics or equivalent work experience.
• Two years supervisory experience, preferably in a warehouse or distribution center environment.
• Excellent interpersonal skills, oral and written communication skills, and strong attention to detail.
• Intermediate computer skills including Google Suite and Kronos Time-keeping Software Solutions.
• Schedule flexibility, including nights and weekends.
• Ability to step in and support other departments as needed.
• Bonus: Bilingual in Spanish.

Responsibilities

• Lead the day-to-day operations in a fast paced, E-Commerce distribution environment
• Maintain a motivating and positive leadership presence through active associate engagement
• Promote a culture of safety among associates by prioritizing safety protocols
• Drive success by motivating, teaching, and holding team members accountable
• Conduct daily shift briefings
• Ensure adequate staffing for each shift based on resources and associate skill-sets
• Provide associates with meaningful developmental opportunities
• Proactively identify and lead process improvement initiatives
• Regularly evaluate associate performance, including annual review
• Maintain documentation on associate attendance, productivity, behavior, and safety
• Ensure fiscal responsibility through labor and supply cost control
• Promote positive team relationships through effective communication and recognition

Skills

Leadership

Communication

Attention to detail

Team engagement

Schedule flexibility

Bilingual in Spanish

Education

Bachelor’s Degree in Business Management or Logistics

Tools

Google Suite

Kronos Time-keeping

Job description

American Eagle Outfitters, Inc. in Ottawa, KS is seeking a Supervisor in DC operations to lead a team of AE Associates in a fast-paced e-commerce distribution environment.

You will guide daily priorities, enforce safety, ensure quality, and drive engagement while maintaining labor and cost controls. You will conduct shift briefings, manage staffing, and develop associates through ongoing coaching and development opportunities.