Lead Custom Pastry Decor & Operations Manager

Frost Bake Shop; Memphis (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Frost Bake Shop in Bartlett, TN is seeking a Customs Department Manager to oversee the decorating team and ensure accurate, high-quality guest orders.

You will supervise daily decorating operations, manage inventory, and coordinate with store management and the Weddings Manager to deliver excellent products on schedule. Expect a fast-paced, detail-oriented environment with some weekend work.

Qualifications

• Hands-on proficiency in cake and cookie decorating techniques.
• Proven ability to build and maintain positive relationships with team members and management.
• Strong organizational skills to prioritize complex custom orders and meet deadlines.
• Ability to streamline daily workflow while maintaining high detail and product consistency.

Responsibilities

• Department Supervision: Lead and supervise decorators, ensuring tasks are completed on time while upholding cleanliness, safety, and orderliness.
• Process & Inventory Management: Oversee decorating techniques, quality guidelines, inventory controls, and supply ordering.
• Cross-Functional Communication: Coordinate with store managers, the Weddings Manager, and decorating team for seamless guest orders.
• Team Leadership: Foster open communication and professional behavior to drive an organized, efficient work environment.
• Operational Adaptability: Support bakery operations; duties may evolve with business needs.

Skills

Cake & Cookie Decorating

Relationship Building

Organization & Time Management

Efficiency

Job description

Frost Bake Shop in Bartlett, TN is seeking a Customs Department Manager to oversee the decorating team and ensure accurate, high-quality guest orders.

You will supervise daily decorating operations, manage inventory, and coordinate with store management and the Weddings Manager to deliver excellent products on schedule. Expect a fast-paced, detail-oriented environment with some weekend work.