Lead Cook & Kitchen Supervisor — Quality & Training

CSM Corporation; Natick (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

CSM Lodging Services in Natick, MA seeks a lead cook/kitchen supervisor to oversee food quality and production across restaurant, room service, and banquet outlets. You will conduct line checks, train staff on menu updates, and help develop new menu items while controlling costs and maintaining safety standards.

The role requires 2+ years in a lead cook or supervisory kitchen role, with strong communication and problem-solving skills, and a focus on delivering exceptional guest experiences in a

Qualifications

• 2+ years of progressive lead cook or kitchen supervisory experience required.
• Detail oriented with ability to communicate across levels and solve problems.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Supervise staff to ensure high level of food quality and production to standards.
• Perform daily line checks and audits of consistency and quality; take follow-up actions.
• Develop SOPs to maximize quality and ensure banquets and outlets meet standards.
• Train team on menu changes; assist with new menu development using records and photos.
• Control labor and labor scheduling; monitor expenses to maximize profitability.
• Follow procurement guidelines; manage food cost and maximize revenue.
• Maintain assets within budget; ensure guest satisfaction through standards adherence.
• Lead by example on food safety, storage, and required training records.

Skills

Lead cook

Kitchen supervision

Communication

Problem solving

Education

High school diploma or GED

Culinary degree or equivalent

Serve Safe certification

Job description

CSM Lodging Services in Natick, MA seeks a lead cook/kitchen supervisor to oversee food quality and production across restaurant, room service, and banquet outlets. You will conduct line checks, train staff on menu updates, and help develop new menu items while controlling costs and maintaining safety standards.

The role requires 2+ years in a lead cook or supervisory kitchen role, with strong communication and problem-solving skills, and a focus on delivering exceptional guest experiences in a