Lead Conversational AI Product & Strategy

BMO; United States; Remote; USD 120.000 - 180.000; Vollzeit

Zusammenfassung

BMO is seeking a leader to drive conversational AI product discovery and development at BMO Virtual Connect, partnering with business and technology leaders to deliver enterprise-grade AI experiences. Define technology requirements, manage initiatives, monitor performance, produce reports, and build stakeholder relationships to advance AI initiatives across the bank.

This role requires strong communication, analytical abilities, and the ability to influence across teams in a fast-paced,

Qualifikationen

• 5-7 years experience with conversational AI and contact center operations.
• Strong communication, analytical, and influence skills.

Aufgaben

• Define technology requirements, manage initiatives, and support strategic execution.
• Monitor performance, produce reports, and build stakeholder relationships.

Jobbeschreibung

BMO is seeking a leader to drive conversational AI product discovery and development at BMO Virtual Connect, partnering with business and technology leaders to deliver enterprise-grade AI experiences. Define technology requirements, manage initiatives, monitor performance, produce reports, and build stakeholder relationships to advance AI initiatives across the bank.

This role requires strong communication, analytical abilities, and the ability to influence across teams in a fast-paced,