Lead Contingent Workforce Program Manager (Remote)

Jackalope Digital LLC; Northern (KY); Hybrid; USD 118,000 - 149,000; Full time

Job summary

Instacart is seeking a Lead Contingent Workforce Program Manager to inherit and scale our MSP/VMS platform (Beeline + Monument) into a fully governed, scalable program. You will align with Finance, Legal, Accounting and IT, building a playbook and governance that supports compliance and growth across the organization.

You will own onboarding/offboarding, supplier network governance, and SOX-ready policies, driving adoption through training and clear communications with executives and teams.

Qualifications

• 7+ years of experience in program management, operations, or workforce management in fast-moving environments.
• Experience managing vendor or supplier relationships, especially in staffing MSP or VMS contexts.
• Strong ability to design operating models and governance frameworks.
• Proven skill in aligning Finance, Legal, HR and business stakeholders.
• Ability to lead a newly launched program and write the playbook.
• Exceptional communication and influencing skills at executive levels.

Responsibilities

• Develop and operationalize governance frameworks, SOPs, and accountability structures for the contingent workforce program.
• Manage onboarding/offboarding and supplier network within rate, compliance, and worker classification policies.
• Collaborate with Legal and Accounting to SOX-compliant policies and tenure management.
• Drive adoption across the organization through training and enablement materials.
• Own roadmap for international expansion and platform enhancements as the program matures.

Skills

Program management

Operations

Workforce management

Vendor management

Cross-functional collaboration

Executive communication

Tools

Beeline

SAP Fieldglass

Workday

Job description

Instacart is seeking a Lead Contingent Workforce Program Manager to inherit and scale our MSP/VMS platform (Beeline + Monument) into a fully governed, scalable program. You will align with Finance, Legal, Accounting and IT, building a playbook and governance that supports compliance and growth across the organization.

You will own onboarding/offboarding, supplier network governance, and SOX-ready policies, driving adoption through training and clear communications with executives and teams.