Remote-Eligible Global Contingent Workforce MSP Manager

EverHive; California (MO); Hybrid; USD 110,000 - 160,000; Full time

Job summary

EverHive is seeking a Global MSP Contingent Workforce Program Manager to lead day-to-day operations for a world-class program within a major gaming/tech client base.

In this role you will oversee vendor relationships, drive compliance, optimize VMS usage, and collaborate with global stakeholders to improve performance metrics and daily operations.

The position offers a dynamic environment with growth opportunities and a focus on inclusion and innovation.

Qualifications

• Bachelor’s degree in Business Administration, Human Resources, or a related field.
• CCWP certification is a plus.
• Proven ability to excel in the operational intricacies of contingent workforce management.
• In‑depth knowledge of employment laws, compliance issues, and risk management related to contingent workers.
• Strong communication, interpersonal, and problem‑solving skills.
• Proficient in the day‑to‑day usage of workforce management tools and analytics.
• Ability to multitask and manage competing priorities effectively.

Responsibilities

• Manage the day-to-day global operations of the contingent workforce program, ensuring adherence to established policies and procedures.
• Oversee vendor relationships, managing the end-to-end process of requisition, selection, and onboarding of contingent workers.
• Be responsible for the global MSP and Contingent Workforce landscape, with specific experience in one or more regions (EMEA, APAC, LATAM).
• Develop and maintain operational compliance protocols, ensuring daily activities align with legal and regulatory requirements.
• Conduct regular audits of contingent workforce files and documentation to identify and mitigate operational risks.
• Collaborate with team to optimize VMS tools tailored for operational efficiency.
• Provide hands‑on support for the daily use of VMS tools, addressing operational challenges and optimizing functionality.
• Implement tracking mechanisms for KPIs to monitor operational efficiency on a daily basis.
• Generate reports and analytics to provide insights into daily program performance and identify areas for operational improvement.
• Collaborate with internal stakeholders daily, addressing immediate workforce needs and ensuring alignment with the contingent workforce strategy.
• Provide ongoing support to internal teams by addressing day‑to‑day questions, concerns, and operational challenges related to contingent workforce management.
• Identify and implement operational improvements to enhance the efficiency of the contingent workforce program on a day‑to‑day basis.

Job description

EverHive is seeking a Global MSP Contingent Workforce Program Manager to lead day-to-day operations for a world-class program within a major gaming/tech client base.

In this role you will oversee vendor relationships, drive compliance, optimize VMS usage, and collaborate with global stakeholders to improve performance metrics and daily operations.

The position offers a dynamic environment with growth opportunities and a focus on inclusion and innovation.