Lead Contents Restoration Projects | Growth & Impact

puroclean; Burlington (WI); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Aggressive Competitive Wages

Opportunities to help people in times 

Paid Training

Flexible Scheduling

Online Mobile Courses

Opportunity for advancement

Health insurance

Paid time off

Dental insurance

Job summary

PuroClean of Burlington is seeking an experienced Contents Restoration Project Manager to lead our contents restoration operation. You will own projects from inspection through final pack-back, coordinating with owners, insurers, technicians and leadership to ensure quality results.

This role emphasizes project management, documentation, and growth within a expanding Contents Division. Candidates should have restoration experience and strong organizational skills.

Qualifications

• 2+ years of restoration or contents restoration experience.
• Previous project management, crew leadership or supervisory experience.
• Experience with insurance restoration claims.
• Strong understanding of pack-out, inventory, cleaning, storage and pack-back procedures.
• Comfortable communicating with homeowners and insurance professionals.
• Strong organizational and documentation skills.
• Ability to manage several projects simultaneously.
• Experience with Xactimate or similar estimating software is strongly preferred.
• Comfortable learning and working with digital inventory, photography and project-management systems.
• Valid driver’s license and acceptable driving record.
• IICRC certifications are preferred but not required.
• Restoration experience is more important to us than a college degree.

Responsibilities

• Manage residential and commercial contents restoration projects from initial assignment through completion.
• Perform initial contents inspections and project planning.
• Establish pack-out, cleaning, storage and pack-back strategy for each project.
• Develop project scopes, schedules, labor requirements and production plans.
• Coordinate multiple active projects with clear priorities and deadlines.
• Identify project changes, additional services and potential scope issues before they become problems.
• Maintain consistent communication with customers throughout the restoration process.
• Oversee professional pack-outs and pack-backs of customer belongings.
• Ensure contents are photographed, inventoried, labeled and tracked accurately.
• Maintain chain of custody and accountability for customer property from pickup through final return.
• Coordinate cleaning decisions and insurance interactions; assist with estimating and scope discussions.
• Ensure documentation is complete and accurate; maintain organized digital project files.

Skills

Project management

Leadership

Customer service

Communication

Organization

Tools

Xactimate

Job description

PuroClean of Burlington is seeking an experienced Contents Restoration Project Manager to lead our contents restoration operation. You will own projects from inspection through final pack-back, coordinating with owners, insurers, technicians and leadership to ensure quality results.

This role emphasizes project management, documentation, and growth within a expanding Contents Division. Candidates should have restoration experience and strong organizational skills.