Lead Consultant, Pharmacy

Socket.dev; Plano (TX); On-site; USD 180,000 - 240,000; Full time

Job summary

Lockton Companies LLC is seeking a VP, Lead Consultant to lead the Pharmacy practice for large, complex accounts. The role emphasizes strategic design, vendor management, and client retention in a fast-paced environment.

Ideal candidates have extensive PBM/health plan experience, leadership skills, and the ability to guide clients through complex negotiations and renewals. Travel and executive-level client interactions are expected.

Qualifications

• 12 to 15 years’ experience in the industry, specifically PBMs or health plans
• Excellent organization, communication and negotiation skills
• Knowledge of welfare benefits in multiple product lines (medical, dental, life, etc.) and risk/insurance
• Proven leadership or management experience preferred
• Legal right to work in the United States

Responsibilities

• Manage a high-volume, large/complex book of business with the account team
• Consult on health plan design, pricing, benchmarking, renewals and vendor analysis
• Lead the Pharmacy practice SME discussions and optimize client satisfaction
• Support new business by leading RFPs and collaborating with Producers
• Mentor team members and assist with performance evaluations
• Coordinate with PBMs and vendors to implement pharmacy strategies
• Develop and execute client renewals and strategic pharmacy designs
• Maintain strong client relationships through on-site meetings and events

Skills

PBM expertise

Healthcare benefits

Vendor management

Client relationship

Negotiation

Strategic consulting

Education

Bachelor’s degree in business-related field

Job description

Lockton is currently seeking a VP, Lead Consultant to join our Pharmacy practice managing complex, large accounts. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Responsible for a higher volume of designated, large/ complex book of business, with assistance from account team.
• Proactively consult on large, complex clients including health and welfare plan design, pricing, benchmarking studies and negotiations, plan renewals and vendor analysis and management
• Act as an expert within the Pharmacy practice and consult with other internal SME’s on complex strategies to optimize client satisfaction & retention
• Support the generation of new business by collaborating with Producers in prospect meetings, acting as the technical SME and leading the RFP process
• Assists in mentoring and coaching others within the unit.
• Assists with managing and completing performance evaluations for account team.
• Assists Producer in sales opportunities for prospective clients.
• Determine when Producer and/or Regional Lead involvement is necessary in problem resolution.
• Work collaboratively with PBMs to manage RFPs for clients.
• Work with clients to set a pharmacy strategy and execute the strategy with the client’s pharmacy vendors.
• Assist in review and accuracy of all vendor agreements.
• Ability to lead client meetings and provide “on the spot” strategic guidance and financial performance.
• Develop and produces RFPs by coordinating analytic outputs, vendor replies, and client feedback resulting in successful completion of RFP process.
• Execute client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs
• Work with account team to ensure resolution of client problems and/or vendor issues
• Maintain ongoing client relationships by attending on-site client meetings and/or lunch and evening events
• Maintain relationships with PBMs, specialty pharmacies, and other pharmacy vendors.
• Attendance at internal meetings/educational programs.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

• Minimum of Bachelor’s Degree in business related field.
• Minimum 12 to 15 years’ experience in the industry, specifically experience in PBMs or health plans.
• Management experience preferred.
• A complete working knowledge of pharmacy benefits in multiple product lines (i.e. Medicare, Medicaid, commercial Health Plan, employer).
• Excellent organization, communication and negotiation skills.
• A firm working knowledge of welfare benefits in multiple product lines (i.e. medical, dental, life, AD&D, disability) and a basic understanding of risk and insurance.
• Excellent computer skills, including word processing and spreadsheet expertise.
• Complete working knowledge of differing financial arrangements and products available to clients
• Must be knowledgeable on compliance requirements and federal/state legislation.
• Proven critical thinking and problem-solving skills
• Must be available for travel and willing to accept responsibility for client/vendor entertainment.
• Doctor of Pharmacy degree preferred but not required
• Legal right to work in the United States

Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone’s family.

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