Senior Account Executive - Pharmacy

Lockton; Kansas City (MO); In loco; USD 120.000 - 180.000; Tempo pieno

Descrizione del lavoro

Lockton Companies LLC is seeking a Senior Account Executive for its Pharmacy practice to manage mid-market and national accounts. The role emphasizes professionalism, adaptability, and effective client collaboration in a fast-paced environment.

Responsibilities include PBM coordination, RFP development, and financial modeling. The position requires travel, a business-related bachelor's degree, and 8–10 years of PBM experience. Excellent client service and communication skills are essential.

Competenze

• Bachelor's Degree in a business-related field is required.
• Minimum 8–10 years' experience in PBMs or related field.
• Strong customer service skills with ability to build client relationships across multiple accounts.
• Familiarity with welfare benefits across medical, dental, life, AD&D, disability.
• Excellent computer skills; able to manipulate large datasets and reports.

Mansioni

• Oversee servicing of a designated book of business.
• Manage day-to-day issues related to clients' pharmacy plans and assist team members.
• Develop and distribute RFPs; coordinate vendor responses and client reports with recommendations.
• Collaborate with PBMs to collect pharmacy data and ensure high-quality reporting.
• Develop financial models and interpret analyses for clients and senior staff.
• Provide strategic planning and consulting to clients.
• Ensure projects are completed timely and on scope.
• Interpret pharmacy programs and identify design gaps and improvements.
• Review vendor agreements and plan documents for terms and provisions.
• Lead PBM implementation calls and meetings with clients.
• Attend client events to strengthen relationships.

Conoscenze

PBM knowledge

Client relationships

Financial analysis

Vendor management

Communication

Travel willingness

Formazione

Bachelor's Degree in business-related field

Descrizione del lavoro

Your Responsibilities

Lockton is currently seeking a Senior Account Executive to join our Pharmacy practice managing mid-market and national accounts. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Oversees the servicing of a designated book of business.
• Manage day to day issues related to clients' pharmacy plans and assist team members in closing out open items.
• Develop and distribute RFP’s – market and spread results; coordinating vendor responses, analysis and comparison of RFP responses and preparation of client reports with recommendations.
• Work collaboratively with PBMs to collect pharmacy data, ensuring reporting is accurate, timely, and of high quality.
• Develop financial models and reports for clients and more senior staff, provide interpretation and implication of analysis, as well as recommendations.
• Provide assistance in strategic planning and consulting advice to internal and external clients.
• Ensures client projects are completed timely.
• Interpret clients' current pharmacy programs and identify/recommend gaps, alternatives, additional plan design changes, etc.
• Manage the review and accuracy of all vendor agreements and/or documents and/or plan/policy documents related to best in class terms/provisions.
• Develop an implementation or project plan with client and serve as primary lead on PBM implementation calls and meetings.
• Attend evening and lunch events with clients to build and strengthen on-going relationships.
• Attendance at internal meetings/educational programs.

Qualifications

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED

• Bachelor's Degree in a business-related field is required
• Minimum 8 to 10 years' experience in the industry, specifically experience in PBMs or like.
• Strong customer service skills with the ability to develop strong client relationships with multiple clients
• A firm working knowledge of welfare benefits in multiple product lines (i.e. medical, dental, life, AD&D, disability) and a basic understanding of risk and insurance.
• Excellent computer skills; must have the ability to manipulate large spreadsheets, census data, disruption, geo-access, benchmarking data, etc.
• Must have mathematical/technical expertise in managing and reporting monthly claim tracking results and observations.
• Strong client-facing communication skills with the ability to collaborate alongside consultants to review action items, address vendor-related issues, interpret root cause analyses, and clearly articulate next-step solutions.
• Strong working knowledge of differing financial arrangements and products available to clients including self-funded.
• Excellent organizational and communication skills
• Proven critical thinking and problem-solving skills
• Must be available for travel
• Legal right to work in the United States

Lockton Companies LLC is proud to provide everyone an equal opportunity to grow and advance. We strive to cultivate an environment that learns from, celebrates, and thrives because of our breadth of differences. We are committed to fostering a culture where every member of the Lockton family feels valued and accepted as they are and safe to bring their authentic selves to work every single day. At the end of the day, our mission is to ensure that our family can be anyone's family.