Lead Consultant, Pharmacy

Lockton Companies; Plano (TX); On-site; USD 180,000 - 280,000; Full time

Job summary

Lockton Companies in Plano, TX is seeking a VP, Lead Consultant to lead our Pharmacy practice and manage a complex, large book of business. The role requires expert consultation on health and welfare plan design, pricing, vendor analysis and negotiations, and leading RFPs.

The ideal candidate has 12–15 years in PBMs or health plans, strong leadership, and proven ability to drive client satisfaction and retention while mentoring team members. Travel will be required.

Qualifications

• Minimum of Bachelor’s Degree in business related field.
• Doctor of Pharmacy degree preferred but not required.
• Excellent organization, communication and negotiation skills.
• Firm working knowledge of welfare benefits in multiple product lines and risk/insurance basics.
• Knowledgeable on compliance requirements and federal/state legislation.
• Willingness to travel for client/vendor entertainment.

Responsibilities

• Responsible for a higher volume of designated, large/complex book of business with assistance from account team.
• Consult on large, complex clients including health and welfare plan design, pricing, benchmarking studies and negotiations, plan renewals and vendor analysis/management.
• Act as an expert within the Pharmacy practice and consult with internal SMEs on complex strategies to optimize client satisfaction and retention.
• Generate new business by collaborating with Producers in prospect meetings, leading the RFP process.

Skills

Organization skills

Communication

Negotiation

Critical thinking

Problem solving

Compliance knowledge

Travel willingness

Education

Bachelor’s Degree in business related field

Doctor of Pharmacy degree (preferred)

Job description

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

Lockton is currently seeking a VP, Lead Consultant to join our Pharmacy practice managing complex, large accounts. The ideal candidate will demonstrate a high level of professionalism; possess the ability to work well in a fast-paced environment and the flexibility to easily adapt to changing priorities.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Responsible for a higher volume of designated, large/ complex book of business, with assistance from account team.
• Proactively consult on large, complex clients including health and welfare plan design, pricing, benchmarking studies and negotiations, plan renewals and vendor analysis and management
• Act as an expert within the Pharmacy practice and consult with other internal SME’s on complex strategies to optimize client satisfaction & retention
• Support the generation of new business by collaborating with Producers in prospect meetings, acting as the technical SME and leading the RFP process
• Assists in mentoring and coaching others within the unit.
• Assists with managing and completing performance evaluations for account team.
• Assists Producer in sales opportunities for prospective clients.
• Determine when Producer and/or Regional Lead involvement is necessary in problem resolution.
• Work collaboratively with PBMs to manage RFPs for clients.
• Work with clients to set a pharmacy strategy and execute the strategy with the client’s pharmacy vendors.
• Assist in review and accuracy of all vendor agreements.
• Ability to lead client meetings and provide “on the spot” strategic guidance and financial performance.
• Develop and produces RFPs by coordinating analytic outputs, vendor replies, and client feedback resulting in successful completion of RFP process.
• Execute client renewals by building relationships with key client stakeholders and asking effective probing questions that lead to innovative pharmacy benefit plan designs
• Work with account team to ensure resolution of client problems and/or vendor issues
• Maintain ongoing client relationships by attending on-site client meetings and/or lunch and evening events
• Maintain relationships with PBMs, specialty pharmacies, and other pharmacy vendors.
• Attendance at internal meetings/educational programs.

Qualifications

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

• Minimum of Bachelor’s Degree in business related field.
• Minimum 12 to 15 years’ experience in the industry, specifically experience in PBMs or health plans.
• A complete working knowledge of pharmacy benefits in multiple product lines (i.e. Medicare, Medicaid, commercial Health Plan, employer).
• Excellent organization, communication and negotiation skills.
• A firm working knowledge of welfare benefits in multiple product lines (i.e. medical, dental, life, AD&D, disability) and a basic understanding of risk and insurance.
• Excellent computer skills, including word processing and spreadsheet expertise.
• Complete working knowledge of differing financial arrangements and products available to clients
• Must be knowledgeable on compliance requirements and federal/state legislation.
• Proven critical thinking and problem-solving skills
• Must be available for travel and willing to accept responsibility for client/vendor entertainment.
• Doctor of Pharmacy degree preferred but not required
• Legal right to work in the United States

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.