Lead Concessions Supervisor at Ryan Field

Compass Group, North America; Evanston (IL); On-site; USD 60,000 - 64,000; Full time

Benefits offered by this job

Instapay

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Sector, part of Compass Group USA, is seeking a Lead Concessions Supervisor at Ryan Field in Evanston, IL. You will serve as the primary event-day leader for assigned concession areas, directing frontline staff and ensuring guest service, safety, and smooth operations during busy game days.

Responsibilities include overseeing multiple stands, briefing staff, managing cash handling and inventory, enforcing food safety and alcohol service policies, and maintaining hospitality standards to

Qualifications

• Two years of experience in concessions, food service, hospitality, retail, or event operations.
• Prior leadership or supervisory experience.
• Ability to work event-driven schedules including evenings, weekends, and holidays.
• Stadium, arena, or entertainment venue experience.

Responsibilities

• Oversee concession operations across multiple stands or assigned venue areas during events.
• Provide leadership and direction to Concessions Supervisors and hourly staff.
• Conduct pre-event operational briefings and communicate service expectations.
• Ensure a high standard of hospitality is maintained.
• Monitor cash handling, inventory controls, and reconciliation procedures.
• Ensure compliance with food safety, alcohol service, and venue policies.

Skills

Concessions leadership

Event-driven scheduling

Hospitality focus

Staff supervision

Job description

Levy Sector

Position Title: [[title]]

Pay Range : $29.00 to $31.00

Levy is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Job Summary

Position Summary

At Ryan Field, we are building a world-class game day and event experience. Our Ryan Field Lead Concessions Supervisors are instrumental in creating memorable moments for guests, donors, season ticket holders, sponsors, and visitors. The Lead Concessions Supervisor is responsible for overseeing multiple concession locations and supporting the successful execution of food and beverage operations throughout Ryan Field. This position serves as the primary event-day leader for assigned concession areas, providing direction to the frontline team members while ensuring exceptional guest service, operational efficiency, food safety compliance, and financial accountability.

Essential Responsibilities

• Oversee concession operations across multiple stands or assigned venue areas during events.
• Provide leadership and direction to Concessions Supervisors and hourly staff.
• Conduct pre-event operational briefings and communicate service expectations.
• Ensure a high standard of hospitality is maintained.
• Monitor cash handling, inventory controls, and reconciliation procedures.
• Ensure compliance with food safety, alcohol service, and venue policies.

Preferred Qualifications

• Two years of experience in concessions, food service, hospitality, retail, or event operations.
• Prior leadership or supervisory experience.
• Ability to work event-driven schedules including evenings, weekends, and holidays.
• Stadium, arena, or entertainment venue experience.

Associates of Levy are offered many fantastic benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For more information on what we are about as a company, check us out by following the link below:

http://www.levyrestaurants.com/who-we-are/

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf