Lead Concessions Supervisor at Ryan Field

Levy Restaurants; Evanston (IL); On-site; USD 40,000 - 43,000; Full time

Benefits offered by this job

Instapay (early access to wages)

Associate Shopping Program

Health and Wellness Program

Discount Marketplace

Employee Assistance Program

Job summary

Levy Restaurants at Ryan Field seeks a Lead Concessions Supervisor to oversee multiple concession locations during events, directing frontline teams and ensuring guest satisfaction, operational efficiency, and strict food-safety compliance.

The role requires at least two years in concessions or related fields with prior leadership experience, and the ability to work event-driven schedules, including evenings and weekends, in a stadium/arena environment.

Qualifications

• Two years of experience in concessions, food service, hospitality, retail, or event operations.
• Prior leadership or supervisory experience.
• Ability to work event-driven schedules including evenings, weekends, and holidays.
• Stadium, arena, or entertainment venue experience.

Responsibilities

• Oversee concession operations across multiple stands or assigned venue areas during events.
• Provide leadership and direction to Concessions Supervisors and hourly staff.
• Conduct pre-event operational briefings and communicate service expectations.
• Ensure a high standard of hospitality is maintained.
• Monitor cash handling, inventory controls, and reconciliation procedures.
• Ensure compliance with food safety, alcohol service, and venue policies.

Skills

Concessions

Leadership

Customer service

Food safety

Event operations

Job description

Levy Sector
Position Title: [[title]]
Pay Range: $29.00 to $31.00
We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1552286. The advertised program is an AI recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg
Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

Position Summary
At Ryan Field, we are building a world-class game day and event experience. Our Ryan Field Lead Concessions Supervisors are instrumental in creating memorable moments for guests, donors, season ticket holders, sponsors, and visitors. The Lead Concessions Supervisor is responsible for overseeing multiple concession locations and supporting the successful execution of food and beverage operations throughout Ryan Field. This position serves as the primary event-day leader for assigned concession areas, providing direction to the frontline team members while ensuring exceptional guest service, operational efficiency, food safety compliance, and financial accountability.

Essential Responsibilities

• Oversee concession operations across multiple stands or assigned venue areas during events.
• Provide leadership and direction to Concessions Supervisors and hourly staff.
• Conduct pre-event operational briefings and communicate service expectations.
• Ensure a high standard of hospitality is maintained.
• Monitor cash handling, inventory controls, and reconciliation procedures.
• Ensure compliance with food safety, alcohol service, and venue policies.

Preferred Qualifications

• Two years of experience in concessions, food service, hospitality, retail, or event operations.
• Prior leadership or supervisory experience.
• Ability to work event-driven schedules including evenings, weekends, and holidays.
• Stadium, arena, or entertainment venue experience.

Levy is a member of Compass Group USA
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Associates Of Levy Are Offered Many Fantastic Benefits.

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

For positions in Washington State, Maryland, or to be performed Remotely, the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf