Lead Commercial Lines Account Manager (Remote)

Insurance Office Of America, Inc.; San Jose (CA); Teletrabalho; USD 75 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401K with match

Paid holidays

Career growth

Work-life balance

Community service

Resumo da oferta

Insurance Office of America, Inc. (IOA) is seeking an Account Manager for Commercial Lines to manage a book of business, drive retention, and support new business growth.

Responsibilities include coordinating policy administration, billing, claims handling, and renewals while ensuring accurate data across agency systems. The ideal candidate will have 3+ years in account management or 5+ years in insurance, active licensure, CIC preferred, and strong analytical and customer service skills.

Qualificações

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing required; CIC or equivalent designation preferred.

Responsabilidades

• Manage an assigned book of business, focusing on retention and new business.
• Coordinate day-to-day admin and customer service activities.
• Resolve complex issues with accuracy and no errors or omissions.
• Maintain agency systems and carrier/vendor platforms with data accuracy.
• Communicate workload status clearly with the team.

Conhecimentos

Account management

Insurance knowledge

MS Office

Licensing CIC

Formação académica

High School Diploma

Descrição da oferta de emprego

Insurance Office of America, Inc. (IOA) is seeking an Account Manager for Commercial Lines to manage a book of business, drive retention, and support new business growth.

Responsibilities include coordinating policy administration, billing, claims handling, and renewals while ensuring accurate data across agency systems. The ideal candidate will have 3+ years in account management or 5+ years in insurance, active licensure, CIC preferred, and strong analytical and customer service skills.