Lead Coffeehouse Shift & Craft Team Coach

Starbucks Corp.; Des Plaines (IL); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage – Starbucks College A

Job summary

Starbucks Corp. in Des Plaines, IL is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment for the community. You will coach staff, uphold quality beverages and food, and manage daily operations with a focus on service excellence.

The role requires reliable attendance, flexible hours including early mornings and holidays, and prior experience in a customer-facing setting. Starbucks offers comprehensive benefits and growth opportunities for partners.

Qualifications

• Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers.
• At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes.

Responsibilities

• Lead with craft and heart to make the coffeehouse a welcoming space for the community.
• Direct and coordinate team tasks to ensure smooth store operations.
• Uphold store policies on cash handling, safety, and product quality.

Skills

Direct the work

Learn quickly

Effective communication

Retail knowledge

Interpersonal skills

Teamwork

Relationship building

Job description

Starbucks Corp. in Des Plaines, IL is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming store environment for the community. You will coach staff, uphold quality beverages and food, and manage daily operations with a focus on service excellence.

The role requires reliable attendance, flexible hours including early mornings and holidays, and prior experience in a customer-facing setting. Starbucks offers comprehensive benefits and growth opportunities for partners.