Coffeehouse Shift Supervisor: Lead with Craft & Care

Starbucks Corp.; Chicago (IL); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation

Job summary

Starbucks Corp. is seeking a Shift Supervisor in Chicago to lead with craft and heart, ensuring a welcoming space for the community. You will guide baristas in beverage and food preparation, manage shift tasks, and uphold store standards and safety.

You will coach team members, maintain attendance, and deliver empathetic customer service while operating in a fast-paced retail environment.

Qualifications

• Maintain regular attendance and punctuality.
• Available to work flexible hours including early mornings, evenings, weekends, nights and holidays.
• Six months of customer-facing experience.
• Prepare and coach preparation of beverages/food to standard recipes or customized for customers.

Responsibilities

• Lead shift operations and craft quality beverages and food.
• Coach and delegate tasks to team members to meet store standards.
• Ensure safety, cash handling, and adherence to policies.
• Foster a welcoming, inclusive environment for customers and partners.

Skills

Attendance & punctuality

Flexible hours

Customer interaction

Food & beverage prep

Task delegation

Directing work

Oral communication

Retail knowledge

Teamwork & relationship building

Job description

Starbucks Corp. is seeking a Shift Supervisor in Chicago to lead with craft and heart, ensuring a welcoming space for the community. You will guide baristas in beverage and food preparation, manage shift tasks, and uphold store standards and safety.

You will coach team members, maintain attendance, and deliver empathetic customer service while operating in a fast-paced retail environment.