Coffeehouse Shift Lead — Craft & Team Growth

Starbucks Corp.; Chicago (IL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Bean Stock equity program

Quarterly bonus

Tuition assistance

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide staff, ensure consistent beverage quality, and uphold safety and cash-handling standards across shifts.

We value development through experiences and offer comprehensive benefits as part of joining Starbucks. This role supports flexible hours, teamwork, and strong customer connection in our Chicago-area stores.

Qualifications

• Six months of experience in a customer-facing role.
• Ability to direct the work of others.
• Strong interpersonal and communication skills.
• Ability to work flexible hours, including early mornings, evenings, weekends and holidays.
• Knowledge of the retail environment.

Responsibilities

• Lead shift with craft and heart to welcome customers and maintain service standards.
• Ensure quality beverages and food prepared to standard recipes.
• Handle cash and maintain store safety and security compliance.
• Coach and delegate tasks to team members to meet customer demand.
• Maintain consistent attendance and adaptability to scheduling needs.

Skills

Direct the work

Coach and delegate

Oral communication

Interpersonal skills

Team collaboration

Relationship building

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, creating a welcoming space for the community. You will guide staff, ensure consistent beverage quality, and uphold safety and cash-handling standards across shifts.

We value development through experiences and offer comprehensive benefits as part of joining Starbucks. This role supports flexible hours, teamwork, and strong customer connection in our Chicago-area stores.