Lead Coffee Shop GM: Grow Teams, Own Operations

Ziggi’s Coffee, LLC; Longmont (CO); On-site; USD 60,000 - 85,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking a General Manager in Longmont, CO to lead daily store operations with energy and accountability. This hands-on role focuses on building a welcoming culture, coaching the team, and delivering a standout guest experience from open to close.

You will manage staffing, scheduling, inventory, and safety standards while communicating clearly with owners and leadership to drive growth and excellence across shifts.

Qualifications

• 1–2 years of leadership experience in a coffee shop or fast-paced hospitality.
• Strong knowledge of coffee service operations, drink preparation, and guest experience standards.
• Demonstrated success in leading, coaching, and developing teams.
• Comfortable managing labor goals, scheduling, and inventory.
• Excellent communicator with the ability to stay calm, clear, and effective under pressure.
• Passionate about creating a positive team culture and growing others.

Responsibilities

• Lead store operations to ensure a consistent, high-quality guest experience.
• Provide clear, ongoing feedback to team members to promote growth, accountability, and performance.
• Interview, onboard, and train new staff in alignment with company values and standards.
• Write and maintain employee schedules while managing labor goals and shift coverage needs.
• Oversee inventory levels, ordering, and waste reduction practices.
• Maintain store cleanliness, organization, and compliance with food safety standards.
• Drive team performance by reviewing guest feedback, quality audits, and service metrics.
• Communicate effectively with owners, leadership, and staff to ensure alignment and clarity.

Skills

Leadership

Coffee service ops

Coaching & development

Labor management

Communication under pressure

Team culture

Job description

Ziggi’s Coffee, LLC is seeking a General Manager in Longmont, CO to lead daily store operations with energy and accountability. This hands-on role focuses on building a welcoming culture, coaching the team, and delivering a standout guest experience from open to close.

You will manage staffing, scheduling, inventory, and safety standards while communicating clearly with owners and leadership to drive growth and excellence across shifts.