Lead Coffee Boutique Team – Growth & Bonus

Nestlé; Charlotte (NC); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Quarterly bonus

Growth opportunities

Caring culture

Purposeful work

401k match

Healthcare

Job summary

Nestlé Nespresso USA is seeking a Team Lead to elevate the boutique customer journey under the Boutique Manager and Assistant Store Manager. You will coach staff, drive sales, and ensure exceptional service in a fast-paced environment.

Join a purpose-driven team that values quality, sustainability and inclusivity, with competitive pay, quarterly bonuses, and comprehensive benefits as part of a total rewards package.

Qualifications

• 2+ yrs in driving sales and leading a team in a high-volume retail environment.
• Patience for day-to-day challenges.
• Effective communication, time management and analytical skills.

Responsibilities

• Drive sales and store performance as manager on duty alongside ASM and SM.
• Coach team to deliver exceptional guest experiences and product knowledge.
• Maintain store standards: cleanliness, merchandising, inventory, cash processes, safety.
• Lead with hospitality and teamwork to foster a high-performing culture.

Skills

Leadership

Sales driven

Communication

Time management

Analytical skills

Job description

Nestlé Nespresso USA is seeking a Team Lead to elevate the boutique customer journey under the Boutique Manager and Assistant Store Manager. You will coach staff, drive sales, and ensure exceptional service in a fast-paced environment.

Join a purpose-driven team that values quality, sustainability and inclusivity, with competitive pay, quarterly bonuses, and comprehensive benefits as part of a total rewards package.