Lead Clinical Case Manager - Veterans Housing & Recovery

Pine Street Inn; Boston (MA); On-site; USD 35,000 - 40,000; Full time

Job summary

Pine Street Inn seeks a Clinical/Lead Case Manager to oversee resident case management at the Veterans Services program in Dorchester. You will implement best practices in Motivational Interviewing, Harm Reduction, and strengths-based approaches to support residents.

The role requires coordination with HUD/Veterans Affairs, staff supervision, and the ability to move tenants into stable housing. A strong clinical background and experience with housing-first interventions are essential.

Qualifications

• Minimum of three (3) years prior work case management experience working with homeless individuals suffering from complex disabilities in housing settings.
• Minimum of at least (2) years prior experience working as Lead Case Manager and/or coaching and mentoring and/or providing supervision to staff in the human services and related fields.
• Strong clinical background and familiarity with providing Motivational Interviewing and Harm Reduction Treatments to homeless and/or veteran populations.
• Familiarity with the concepts of psychosocial rehabilitation and consumer empowerment.
• Experience conducting psychosocial assessments.
• Experience with case management and implementing treatment plans.
• Experience coordinating care with HUD and Veterans Affairs.
• Knowledge of treatments for chronic mental illness, including medications.
• Previous experience working with dually diagnosed individuals.
• Experience assisting people with ADL skills.
• Experience working with other vendors and services within the public mental health system.
• Previous experience moving homeless tenants into housing.

Responsibilities

• Provide comprehensive case management in a Veterans Services program operating under Housing First/Stabilization.
• Train and support the Case Manager at the second Veterans Services Program site.
• Coordinate care with external partners (HUD/Veterans Affairs) to move tenants into housing.
• Deliver services 24/7 with strong teamwork and policy implementation.

Skills

Case management

Motivational Interviewing

Harm Reduction

Supervision

Staff coaching

Housing First

Communication

Education

Associate’s degree in psychology or related field

Bachelor’s degree in psychology or related field

Job description

Pine Street Inn seeks a Clinical/Lead Case Manager to oversee resident case management at the Veterans Services program in Dorchester. You will implement best practices in Motivational Interviewing, Harm Reduction, and strengths-based approaches to support residents.

The role requires coordination with HUD/Veterans Affairs, staff supervision, and the ability to move tenants into stable housing. A strong clinical background and experience with housing-first interventions are essential.