Clinical/Lead Case Manager

Pine Street Inn; Northern (KY); Hybrid; USD 35,000 - 40,000; Full time

Job summary

Pine Street Inn in Dorchester, MA seeks a Clinical/Lead Case Manager to oversee case management for Veterans Services, operating under a Housing First/Stabilization model. The role requires coordinating care, implementing MI and Harm Reduction, and training staff across two program sites to ensure quality, trauma-informed supports 24/7.

The candidate will work with veterans with complex needs and disabilities, partnering with HUD and VA, while fostering collaboration across departments in a

Qualifications

• Associate’s degree in psychology or related field such as counseling, psychosocial rehabilitation.
• Bachelor’s degree in psychology or related field such as counseling or psychosocial rehabilitation.
• Massachusetts Driver’s License in good standing (preferred).
• Advanced training in psychosocial rehabilitation and substance abuse (preferred).

Responsibilities

• Provide overall case management for residents of the Veterans Services program.
• Train and support the Case Manager at the second Veterans Services Program location.
• Implement best practices including Motivational Interviewing, Harm Reduction, and strengths-based approaches.
• Coordinate care with HUD and Veterans Affairs and ensure 24/7 high quality supports.

Skills

Motivational Interviewing

Harm Reduction

Case Management

Supervision

Communication

Spanish bilingual

Education

Associate’s degree in psychology

Bachelor’s degree in psychology

Massachusetts Driver’s License

Advanced training in psychosocial rehabilitation

Job description

Description

SCHEDULE: 40 hours, Monday - Friday, 7:00 a.m. – 3.30 p.m.; will require rotating on call coverage

Pays $25.12 - $29.00 per hour DOE, (Salary ranges provided are based on relevant experience and skill set)

Location: 6 Hartford Street, Dorchester, MA

Summary of the Position:

The Clinical/Lead Case Manager will be responsible for the overall case management of the residents of the Veterans Services program at 6 Hartford Street under the Behavioral Health Division of Pine Street Inn. The program serves veterans from diverse backgrounds, circumstances, and age groups and uses a Housing First/Stabilization model. The Clinical/Lead Case Manager will work in this transitional housing program for Veterans where the majority of individuals may be living with serious substance abuse, mental health issues, and/or physical disabilities. The Clinical/Lead Case Manager is responsible for program content including the implementation of effective best practices (Motivational Interviewing, Comprehensive Case Management, Harm Reduction, and Strengths-Based) and ensures the provision of high quality case management supports on a 24/7 basis. This will involve training and supporting the Case Manager at the second Veterans Services Program located at 8 Grove Street. The incumbent will be a great team player who is also self-motivated, with solid communications skills, capable of implementing new policies, procedures, and plans. This position requires a great deal of tact, diplomacy, flexibility and creative problem solving in order to maintain our positive working relationship with other departments and teams.

Requirements

Qualifications:

Education/Training:

Required:

• Associate’s degree in psychology or other related field such as counseling, psychosocial rehabilitation
• Preferred:
• A valid Massachusetts Driver’s License in good standing
• Bachelor’s degree in psychology or other related field such as counseling, psychosocial rehabilitation
• Advanced training in psychosocial rehabilitation and substance abuse
• Bi-lingual – Spanish/English

Knowledge/Experience:

Required:

• Minimum of three (3) years prior work case management experience working with homeless individuals suffering from complex disabilities in housing settings
• Minimum of at least (2) years prior experience working as Lead Case Manager and/or coaching and mentoring and/or providing supervision to staff in the human services and related fields
• Strong clinical background and familiarity with providing Motivational Interviewing and Harm Reduction Treatments to homeless and/or veteran populations
• Familiarity with the concepts of psychosocial rehabilitation and consumer empowerment
• Experience conducting psychosocial assessments
• Experience with case management and implementing treatment plans
• Experience coordinating care with HUD and Veterans Affairs
• Knowledge of treatments for chronic mental illness, including medications
• Previous experience working with dually diagnosed individuals
• Experience assisting people with ADL skills
• Experience working with other vendors and services within the public mental health system
• Previous experience moving homeless tenants into housing

Preferred:

• At least two (2) years of working in the capacity of a Case Manager
• Previous experience working with a Housing First/Stabilization model
• Familiarity with the Metropolitan Boston public and private mental health system
• Long term treatment experience with veterans, substance use, and/or mental health populations