Lead, Client Service – Alternatives Funds

Brown Brothers Harriman; Boston (MA); On-site; USD 85,000 - 130,000; Full time

Job summary

Brown Brothers Harriman is seeking a Client Service Team Leader for Alternatives in Boston. You will oversee a small team, ensuring high client satisfaction and efficient fund accounting, administration, and custody support.

In this role you will manage supervisors, coordinate with the client and internal risk/compliance, and escalate complex issues while maintaining strong client relationships and timely deliveries.

Qualifications

• Proven experience leading a client service team within asset management.
• Strong knowledge of fund accounting and custody operations.
• Excellent communication and escalation skills.

Responsibilities

• Direct day-to-day operations of a 5–10 person client service team and escalate complex issues.
• Coordinate with operations and other service lines to ensure timely deliverables.
• Serve as escalation point for client inquiries and auditor interactions.
• Support client relationships and goal alignment with managers.

Skills

Client service leadership

Team management

Financial services knowledge

Job description

Brown Brothers Harriman is seeking a Client Service Team Leader for Alternatives in Boston. You will oversee a small team, ensuring high client satisfaction and efficient fund accounting, administration, and custody support.

In this role you will manage supervisors, coordinate with the client and internal risk/compliance, and escalate complex issues while maintaining strong client relationships and timely deliveries.