Alts Client Service Team Lead

BBH New York; Boston (MA); On-site; USD 85,000 - 130,000; Full time

Job summary

BBH is seeking a Client Service Team Leader – Alternatives to oversee the client servicing team within the funds accounting, administration and custody disciplines. The role focuses on delivering high client satisfaction, managing day-to-day relationships and supervising a small team of client service staff.

The position reports to the Client Service Manager and includes responsibilities such as resource planning, timely delivery of deliverables, and escalation of complex issues.

Qualifications

• Experience leading a client service team in financial services.
• Deep knowledge of fund accounting and custody operations.

Responsibilities

• Resolve complex accounting issues with judgment and escalation.
• Oversee fund accounting, administration and custody for client relationships.
• Plan resources and monitor deadlines, escalating delays as needed.
• Interact with clients, auditors and internal risk/compliance functions.
• Supervise a small team (5–10) and manage performance.

Job description

BBH is seeking a Client Service Team Leader – Alternatives to oversee the client servicing team within the funds accounting, administration and custody disciplines. The role focuses on delivering high client satisfaction, managing day-to-day relationships and supervising a small team of client service staff.

The position reports to the Client Service Manager and includes responsibilities such as resource planning, timely delivery of deliverables, and escalation of complex issues.