Lead & Client Retention Manager

BMG Virtual Partners; United States; Remote; MXN 257,000 - 357,000; Full time

Job summary

BMG Virtual Partners is seeking a proactive, highly organized outbound sales professional to own lead follow-up and set qualified appointments for our Acquisitions team. You will engage new leads as they arrive, maintain consistent follow-up, and coordinate with the Acquisitions Managers to ensure every lead is handled promptly.

The role is 100% remote with Mountain Time business hours (Mon–Fri 10:30 AM–6:00 PM MT; Sat mornings as needed).

Qualifications

• Phone-based sales or high-volume appointment-setting experience; real estate, mortgage, or investment background preferred
• Self-directed and accountable in a fully remote environment
• Available to align with Mountain Time business hours
• Comfortable working toward daily activity targets and being measured against them
• High-speed wired internet (200 Mbps minimum)
• Windows 10/11 or Mac, minimum 8GB RAM, i5 or equivalent

Responsibilities

• Work every new lead immediately on arrival and maintain a consistent follow-up cadence on all leads that are not yet dead
• Run outbound calls, texts, and emails across the full lead database, including aged and previously unresponsive leads
• Uncover each seller’s true motivation, timeline, property condition, and price expectations before setting an appointment
• Set and confirm qualified appointments for the Acquisitions team, and follow up the same day on no-shows and reschedules
• Hand off complete context on every appointment: motivation, condition, timeline, and price discussion
• Keep the CRM fully current, with every call, text, note, and next-action date logged in real time
• Coordinate daily with Acquisitions Managers to make sure every lead gets called and routed correctly

Skills

Phone-based sales

Lead qualification

CRM discipline

Organizational skills

Tools

CRM software

Job description

We are a real estate investment company that buys, renovates, and manages residential properties across our target markets, working directly with homeowners from first contact through closing. Our team handles everything from lead follow-up and offer negotiation to rehab, rentals, and property management. We operate as a tight-knit, fast-paced team guided by our core values of faith, integrity, teamwork, respect, commitment, and growth.

Key Responsibilities:

• Work every new lead immediately on arrival and maintain a consistent follow-up cadence on all leads that are not yet dead.
• Run outbound calls, texts, and emails across the full lead database, including aged and previously unresponsive leads.
• Uncover each seller’s true motivation, timeline, property condition, and price expectations before setting an appointment.
• Set and confirm qualified appointments for the Acquisitions team, and follow up the same day on no-shows and reschedules.
• Hand off complete context on every appointment: motivation, condition, timeline, and price discussion.
• Keep the CRM fully current, with every call, text, note, and next-action date logged in real time.
• Coordinate daily with Acquisitions Managers to make sure every lead gets called and routed correctly.

Skills:

• Strong phone-based sales or high-volume appointment-setting skills
• Comfortable having direct conversations with sellers who are stressed, skeptical, or in difficult situations
• Skilled at asking direct questions to uncover true motivation and price expectations
• Excellent organizational skills and follow-up discipline; nothing falls through the cracks
• Strong CRM discipline and comfort working inside a structured pipeline

Qualifications:

• Phone-based sales or high-volume appointment-setting experience; real estate, mortgage, or investment background preferred
• Self-directed and accountable in a fully remote environment
• Available to align with Mountain Time business hours
• Comfortable working toward daily activity targets (calls made, appointments set) and being measured against them
• High-speed wired internet (200 Mbps minimum)
• Windows 10/11 or Mac, minimum 8GB RAM, i5 or equivalent

Setting: 100% Remote

Schedule: Mon–Fri, 10:30 AM–6:00 PM MT (Tue/Thu to 6:30 PM, Fri to 5:00 PM); 1st & 3rd Sat, 9 AM–1 PM MT