Lead, Client Integrations Engineering & Strategy

Publicis Group; Chicago, Northern (IL, KY); Hybrid; USD 98,000 - 182,000; Full time

Benefits offered by this job

15 paid holidays

Paid sick time

Parental/new child leave

Childcare & elder care assistance

Tuition assistance

Commuter benefits

Health coverage

401(k)

Job summary

Epsilon is seeking a Team Lead to own strategic delivery and lead a high-performing Client Integrations Engineering team. You’ll guide onboarding, campaign execution, and long-term optimization while mentoring direct reports and collaborating with cross-functional stakeholders to align with client marketing goals and Epsilon’s platform capabilities.

This hands-on leadership role emphasizes technical excellence, escalation management, and the ability to design scalable solutions.

Qualifications

• Experience leading direct reports and cross-functional teams.
• Strong knowledge of web technologies, SQL, and JavaScript.
• Experience advising clients and internal teams on platform features.
• Familiarity with scripting and automation tools.
• Background in digital marketing and consulting with scalable client solutions.

Responsibilities

• Manage and mentor multiple direct reports, ensuring quality and efficiency of output while serving as the primary point of escalation
• Set team standards for client support, technical excellence, and cross-functional service
• Act as the technical subject matter expert and client liaison, collaborating with internal teams to drive execution and delivery of key initiatives
• Identify and lead enhancement opportunities that support client marketing goals and anticipate future needs
• Integrate marketers into the Epsilon system by designing, developing, and testing technical solutions; maintain client‑specific codebases for campaigns
• Direct the team in developing strategic solutions for client marketing needs
• Advise account teams and clients on platform features and campaign setup options
• Provide relevant, timely, and concise updates to senior leadership
• Build product knowledge to understand and communicate revenue impact of configuration options

Skills

Leadership

Web technologies

SQL

JavaScript

Client liaison

Mentoring

Education

Bachelor's degree in computer science or related field

Job description

Epsilon is seeking a Team Lead to own strategic delivery and lead a high-performing Client Integrations Engineering team. You’ll guide onboarding, campaign execution, and long-term optimization while mentoring direct reports and collaborating with cross-functional stakeholders to align with client marketing goals and Epsilon’s platform capabilities.

This hands-on leadership role emphasizes technical excellence, escalation management, and the ability to design scalable solutions.