Lead Client Executive

Jobtailor; Massachusetts; On-site; USD 180,000 - 240,000; Full time

Job summary

Jobtailor is seeking a senior strategic accounts leader in Massachusetts to craft and execute a multi-year account strategy, leverage deep retail insight, and mentor a cross-functional team across sales, engineering, and service. This role centers on building high-level relationships with C-suite and senior stakeholders to drive sustained financial performance through identifying new opportunities.

Ideal candidates bring 10+ years in strategic account management, a record of managing large,

Qualifications

• 10+ years of experience in strategic account management.
• proven track record of success managing large-scale, complex accounts.
• ideally within the retail or e-commerce industry.
• demonstrated ability to lead and motivate high-performing, cross-functional teams in a fast-paced environment.
• exceptional executive presence.
• strong financial acumen.
• bachelor's degree in Business, Engineering, or a related field; an MBA is highly preferred.

Responsibilities

• develop and execute a comprehensive multi-year account strategy.
• leverage deep knowledge of the retail landscape to identify trends, challenges, and opportunities.
• lead, inspire, and mentor a diverse, cross-functional team of sales, engineering, and service professionals.
• build and maintain deep relationships with C-level and senior leadership stakeholders.
• drive sustainable financial performance by identifying new business opportunities.

Skills

Strategic Account Management

Cross-Functional Team Leadership

Financial Acumen

Retail Industry Expertise

Executive Presence

Education

Bachelor's Degree in Business

Bachelor's Degree in Engineering

MBA

Job description

• develop and execute a comprehensive multi-year account strategy
• leverage deep knowledge of the retail landscape to identify trends, challenges, and opportunities
• lead, inspire, and mentor a diverse, cross-functional team of sales, engineering, and service professionals
• build and maintain deep relationships with C-level and senior leadership stakeholders
• drive sustainable financial performance by identifying new business opportunities

Requirements

• 10+ years of experience in strategic account management
• proven track record of success managing large-scale, complex accounts
• ideally within the retail or e-commerce industry
• demonstrated ability to lead and motivate high-performing, cross-functional teams in a fast-paced environment
• exceptional executive presence
• strong financial acumen
• bachelor's degree in Business, Engineering, or a related field; an MBA is highly preferred

Core Competencies

Demonstrates expertise in strategic account management with a focus on the retail and e-commerce sectors, driving financial performance through relationship building and team leadership. Proven ability to identify business opportunities and mentor cross-functional teams in dynamic environments.

Highest-signal resume keywords

• Strategic Account Management
• Cross-Functional Team Leadership
• Financial Acumen
• Retail Industry Expertise
• Executive Presence

Hard Skills

• Account Strategy Development
• Business Opportunity Identification
• Complex Account Management
• Performance Metrics Analysis
• Market Trend Analysis

Soft Skills

• Team Motivation
• Relationship Building
• Mentoring
• Inspiration
• Communication

Certifications & Qualifications

• Bachelor's Degree in Business
• Bachelor's Degree in Engineering
• MBA

Industry Keywords

• Retail
• E-Commerce
• C-Level Engagement
• Stakeholder Management
• Financial Performance