Account Manager

Jobtailor; Sunnyvale (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor in Sunnyvale, CA seeks an experienced business leader to manage key customer relationships and drive growth across portfolios. You will collaborate with pre-sales to identify opportunities, guide pricing strategies, and coordinate cross-functional teams to close complex deals.

The role demands a track record in strategic decision-making, data-driven analysis, and effective communication with executive leadership.

Qualifications

• Typically requires 5-8 years of extensive relevant experience.
• Graduate or postgraduate equivalent degree.
• Deep knowledge of professional discipline theory and organisational practice or expertise.
• Recognised expert in the field with depth and breadth.
• Ability to operate autonomously as a subject matter expert.
• Ability to analyze, develop, and implement concepts and solutions.
• Ability to analyze situations or data using relevant factors.
• Adaptability to manage complex, changing business environments.
• Cross-cultural knowledge and global mindset.
• Ability to communicate with executive leadership.
• Ability to negotiate operational issues.
• Ability to solve complex problems using sophisticated analytical thought and complex judgment.
• Ability to lead cross-functional deal teams.

Responsibilities

• Manage multiple customers or a single medium customer across portfolios while carrying independent sales targets.
• Identify and develop new business opportunities in collaboration with pre-sales experts.
• Engage continuously with key customer stakeholders to understand their objectives, challenges, and remit.
• Coordinate sales, pre-sales, and other functions to meet business objectives.
• Participate in pricing strategies and contract negotiations.
• Contribute to the LoA process from business and commercial perspectives.
• Interpret internal and external business challenges and recommend best practices to improve products, processes, and services.
• Contribute to strategic decisions within the defined account, portfolio, or geography scope.
• Solve complex problems using sophisticated analytical thought and complex judgment.
• Act as a professional leader and best-practice resource for staff, workteams, and taskforces.
• Lead cross-functional deal teams with manageable risks and resource requirements.

Skills

Customer Relationship Management

Contract Negotiation

Cross-Functional Team Leadership

Analytical Problem Solving

Business Development

Sales Target Management

Pricing Strategy

Data Analysis

Strategic Decision-Making

Communication with ExecutiveLeadership

Adaptability

Cross-Cultural Knowledge

Leadership

Education

Graduate Degree

Postgraduate Degree

Job description

• Manage multiple customers or a single medium customer across multiple portfolios or a specific portfolio while carrying independent sales targets
• Identify and develop new business opportunities in collaboration with pre-sales experts
• Engage continuously with key customer stakeholders to understand their objectives, challenges, and remit
• Coordinate sales, pre-sales, and other functions to meet business objectives
• Participate in pricing strategies and contract negotiations
• Contribute to the LoA process from business and commercial perspectives
• Interpret internal and external business challenges and recommend best practices to improve products, processes, and services
• Contribute to strategic decisions within the defined account, portfolio, or geography scope
• Solve complex problems using sophisticated analytical thought and complex judgment
• Act as a professional leader and best-practice resource for staff, workteams, and taskforces
• Lead cross-functional deal teams with manageable risks and resource requirements

Requirements

• Typically requires 5-8 years of extensive relevant experience
• Graduate or postgraduate equivalent degree
• Deep knowledge of professional discipline theory and organisational practice or expertise
• Recognised expert in the field with depth and breadth
• Ability to operate autonomously as a subject matter expert
• Ability to analyze, develop, and implement concepts and solutions
• Ability to analyze situations or data using relevant factors
• Adaptability to manage complex, changing business environments
• Cross-cultural knowledge and global mindset
• Ability to communicate with executive leadership
• Ability to negotiate operational issues
• Ability to solve complex problems using sophisticated analytical thought and complex judgment
• Ability to lead cross-functional deal teams

Core Competencies

Demonstrates expertise in managing customer relationships and driving business growth through strategic decision-making and complex problem-solving. Proficient in leading cross-functional teams and negotiating contracts while adapting to dynamic business environments.

Highest-signal resume keywords

• Customer Relationship Management
• Contract Negotiation
• Cross-Functional Team Leadership
• Analytical Problem Solving
• Business Development

ATS Optimization Keywords

Hard Skills

• Sales Target Management
• Business Opportunity Development
• Pricing Strategy
• Data Analysis
• Strategic Decision-Making

Soft Skills

• Communication with Executive Leadership
• Adaptability
• Cross-Cultural Knowledge
• Leadership

Certifications & Qualifications

• Graduate Degree
• Postgraduate Degree

Industry Keywords

• Professional Discipline Theory
• Organisational Practice
• Best Practices
• LoA Process
• Complex Judgment