Lead Casino Security & Surveillance

Caesars Entertainment; Laughlin (NV); On-site; USD 48,000 - 62,000; Full time

Job summary

Caesars Entertainment, Inc. in Laughlin, NV seeks a Security Supervisor to oversee all security operations and make daily decisions to ensure a safe environment for guests and crewmembers. Assist guests in every way possible to achieve the highest level of guest satisfaction.

The role includes training staff, auditing keys, coordinating with local authorities, and reporting on security. Requires knowledge of Nevada gaming regulations, strong organizational skills, and the ability to work

Qualifications

• Associate’s degree (A.A.) or equivalent from two year college or technical school; or six months to one year gaming experience and/or training; or equivalent combination of education and experience.
• Must have knowledge of Nevada State Regulations and Internal Controls.
• Strong organizational, communication, and multitasking skills
• Ability to follow company policies, procedures, and safety regulations
• Ability to read and write basic business correspondence and logs
• Ability to perform basic math (addition, subtraction, multiplication, division)
• Working knowledge of Microsoft Office products
• Must be able to work a flexible schedule including evenings, weekends, and holidays up to 12 hour shifts.
• Ability to manage multiple tasks, prioritize deadlines, and work efficiently in a fast paced environment.

Responsibilities

• Oversee all security and surveillance operations throughout shift while on property.
• Ensure that all procedures are being followed by Surveillance Supervisors, Surveillance Operators, Surveillance Technicians, Security Shift Mgrs, Shift Supervisors, and officers as outlined in the Internal Controls, Key Controls, underage prevention and standard operating procedures (S.O.Ps).
• Provide training for the security and surveillance department.
• Monitor and order all sensitive/restricted keys on property and conduct monthly audit of keys.
• Prepare quarterly training for the department on Internal Controls, underage, key controls.
• Assist in emergency situations, such as disorderly patrons and medical emergencies while on shift.
• Assist casino management in case of trouble at gaming tables.
• Provide input on security and surveillance issues, such as emergency preparedness and internal controls, to the Director of Security.
• Review surveillance logs and security reports and forward to appropriate locations.
• Disseminate information to Director of Security.
• Evaluate surveillance Supervisor, surveillance technicians, surveillance operators, security officers, Shift Supervisor’s/Shift Manager’s performance, take appropriate disciplinary action, investigate complaints, investigate violations of company policies and procedures and gaming laws, and write detailed reports.
• Ensure that all emergency equipment is in working order.
• Testify in court on behalf of company/casino as needed.
• Interview applicants for surveillance and security positions : make recommendations for hiring, promoting, and terminating security employees.
• Act as interdepartmental liaison during shift.
• Act as departmental liaison between company and local police department.
• Exclude patrons from property when appropriate, monitor patrons for intoxication, unusual occurrences, and take appropriate action when necessary.
• Comply with all Internal Controls, Company and departmental policies and procedures and safety regulations.
• Employees may be required to perform duties outside of their normal job description where, in the Company’s judgment, it is necessary in the interest of efficiency, productivity or improved guest service.

Skills

Organizational skills

Communication skills

Multitasking

English proficiency

Basic math

Education

AA degree or equivalent

Tools

Microsoft Office

Job description

Caesars Entertainment, Inc. in Laughlin, NV seeks a Security Supervisor to oversee all security operations and make daily decisions to ensure a safe environment for guests and crewmembers. Assist guests in every way possible to achieve the highest level of guest satisfaction.

The role includes training staff, auditing keys, coordinating with local authorities, and reporting on security. Requires knowledge of Nevada gaming regulations, strong organizational skills, and the ability to work