Lead Cashier — Luxury Retail & Guest Experience

Tapestry, Inc.; Queenstown (MD); On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Tapestry, Inc. is seeking a Lead Cashier at Coach, responsible for delivering exceptional customer service and maintaining operational accuracy at the cashwrap. This role includes promoting add-on sales, mentoring cashiers, and ensuring a pleasant shopping experience.

The ideal candidate will have at least 1 year of retail experience, preferably in luxury, and be comfortable handling various tasks in a fast-paced environment. Join us to help create lasting impressions with our customers.

Qualifications

• 1+ years in cashier or retail roles, luxury experience preferred.
• Ability to lift at least 25 lbs regularly; climb, bend, and kneel.

Responsibilities

• Deliver exceptional customer service at checkout.
• Act as an ambassador for the Insider Program.
• Maintain accuracy in cash handling and media management.
• Process returns and repairs per company standards.
• Keep cashwrap organized and clean.
• Assist in training and mentoring cashiers.

Skills

Customer service

Cash handling

Fast-paced environment

POS systems

Team mentoring

English proficiency

Education

Retail experience

Combination of education and experience

Tools

POS systems

Mobile technology

Basic computer skills

Job description

Tapestry, Inc. is seeking a Lead Cashier at Coach, responsible for delivering exceptional customer service and maintaining operational accuracy at the cashwrap. This role includes promoting add-on sales, mentoring cashiers, and ensuring a pleasant shopping experience.

The ideal candidate will have at least 1 year of retail experience, preferably in luxury, and be comfortable handling various tasks in a fast-paced environment. Join us to help create lasting impressions with our customers.