Lead Cashier – Luxury Brand Experience

Tapestry, Inc.; Barceloneta (PR); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Coach is a global fashion house known for its luxury retail experience in the United States. The Lead Cashier role delivers exceptional service at the cashwrap, ensuring accurate cash handling and adherence to Coach Service standards while supporting team development.

The position involves acting as an ambassador for the Insider Program, promoting add-on sales and gift cards, and assisting in training fellow cashiers to maintain service and operational excellence.

Qualifikationen

• 1+ years in cashier or retail roles; luxury retail experience preferred.
• Familiar with POS systems, mobile technology and basic computer skills.
• Strong English language proficiency.

Aufgaben

• Deliver exceptional customer service at checkout; greet customers warmly and create a lasting impression.
• Act as an ambassador for the Insider Program; promote add-on sales and gift cards.
• Maintain accuracy in cash handling, media management, and compliance with all policies.
• Process returns, repairs, and damaged goods per company standards; complete end‑of‑shift audits with management.
• Keep cashwrap organized and clean; monitor equipment and report issues promptly.
• Assist in training and mentoring cashiers to uphold service and operational excellence.

Kenntnisse

Retail experience

Cash handling

POS systems

English proficiency

Tools

POS software

Jobbeschreibung

Coach is a global fashion house known for its luxury retail experience in the United States. The Lead Cashier role delivers exceptional service at the cashwrap, ensuring accurate cash handling and adherence to Coach Service standards while supporting team development.

The position involves acting as an ambassador for the Insider Program, promoting add-on sales and gift cards, and assisting in training fellow cashiers to maintain service and operational excellence.