Lead Cashier - Luxury Fashion

Tapestry, Inc.; South Valley (NM); On-site; USD 42,981,000 - 53,010,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach, part of the Tapestry family, seeks a Lead Cashier to deliver exceptional service at the cashwrap while maintaining accuracy and supporting the team. The role emphasizes brand standards, guest engagement, and responsible cash handling in a luxury retail setting.

Relevant experience in cashier or retail roles, familiarity with POS systems, and strong English skills are preferred. The position requires ability to lift, flexibility for nights and weekends, and a proactive, friendly attitude.

Qualifications

• 1+ years in cashier or retail roles; luxury retail experience preferred.
• A combination of education and experience will be considered.
• Familiarity with POS systems, mobile technology, and basic computer skills.
• Strong English language proficiency.

Responsibilities

• Deliver exceptional customer service at checkout; greet customers warmly and create a lasting impression.
• Act as an ambassador for the Insider Program; promote add-on sales and gift cards.
• Maintain accuracy in cash handling, media management, and compliance with all policies.
• Process returns, repairs, and damaged goods per company standards; complete end-of-shift audits with management.
• Keep cashwrap organized and clean; monitor equipment and report issues promptly.
• Assist in training and mentoring cashiers to uphold service and operational excellence.

Skills

Customer service

Cash handling

POS systems

English proficiency

Flexible schedule

Tools

POS systems

Mobile technology

Job description

Coach, part of the Tapestry family, seeks a Lead Cashier to deliver exceptional service at the cashwrap while maintaining accuracy and supporting the team. The role emphasizes brand standards, guest engagement, and responsible cash handling in a luxury retail setting.

Relevant experience in cashier or retail roles, familiarity with POS systems, and strong English skills are preferred. The position requires ability to lift, flexibility for nights and weekends, and a proactive, friendly attitude.