Lead Cashier: Loyalty & Guest Experience Leader

Ulta Beauty; Portage (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty in Portage, MI is hiring a Lead Cashier to ensure smooth guest transactions and top-notch cashwrap presentation. This role trains new cashiers, supports close/open duties, and focuses on loyalty participation through excellent service and accurate handling of payments.

You will lead by example, collaborate with the store team, and help drive sales by recommending products, surfacing loyalty benefits, and maintaining store standards. Flexible scheduling including weekends is required.

Qualifications

• High school diploma preferred.
• Experience in cashiering and guest service.
• Ability to train new cashiers and cross-train associates.
• Strong sales and loyalty program knowledge.
• Excellent communication and teamwork skills.

Responsibilities

• Contribute to meeting store goals related to retail and loyalty.
• Greet guests, personalize service, and recommend Ulta Beauty products.
• Handle sales, refunds, and exchanges.
• Pair guests with a specialist for makeup applications and demos.
• Book appointments for services and support in-store events.
• Maintain cashwrap displays and ensure guest-readiness.
• Maintain prompt, regular attendance.

Skills

POS system

Apple devices

Written & verbal communication

Customer relationships

Team collaboration

Handling pressure

Education

High school diploma preferred

Tools

POS System

Job description

Ulta Beauty in Portage, MI is hiring a Lead Cashier to ensure smooth guest transactions and top-notch cashwrap presentation. This role trains new cashiers, supports close/open duties, and focuses on loyalty participation through excellent service and accurate handling of payments.

You will lead by example, collaborate with the store team, and help drive sales by recommending products, surfacing loyalty benefits, and maintaining store standards. Flexible scheduling including weekends is required.