Lead Cashier: Loyalty & Guest Experience Leader

Ulta Beauty; Logan (UT); On-site; USD 19,000 - 25,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to oversee cashwrap operations, drive guest service excellence, and support loyalty program initiatives. The role emphasizes accurate transactions, training new cashiers, and maintaining a welcoming store environment.

Responsibilities include assisting with open/close procedures, ensuring display upkeep, and collaborating with the leadership team to meet sales and guest experience goals.

Qualifications

• Proficiency with basic technology including POS systems and Apple devices.
• Excellent written and verbal communication skills.
• Strong collaboration and interpersonal abilities.
• Ability to work independently and as part of a team.
• Capability to build and maintain customer relationships.
• Ability to stay poised under pressure and use good judgment.

Responsibilities

• Contribute to store goals related to sales, loyalty, and guest experience.
• Provide exceptional guest service and pair guests with associates for makeup or skincare demonstrations.
• Handle sales, refunds, and exchanges in a courteous manner.
• Support training of new cashiers and cross-training of associates.
• Maintain cashwrap displays and ensure store cleanliness and readiness.
• Follow policies, procedures, and dress code while ensuring accurate cash handling.

Skills

POS proficiency

Communication

Collaboration

Independence

Customer relationships

Pressure handling

Education

High school diploma preferred

Tools

POS system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier to oversee cashwrap operations, drive guest service excellence, and support loyalty program initiatives. The role emphasizes accurate transactions, training new cashiers, and maintaining a welcoming store environment.

Responsibilities include assisting with open/close procedures, ensuring display upkeep, and collaborating with the leadership team to meet sales and guest experience goals.