Lead Cashier & Loyalty Champion

Ulta Beauty; Philadelphia (Philadelphia County); On-site; USD 21,000 - 28,000; Full time

Job summary

Ulta Beauty in Philadelphia is seeking a Lead Cashier to ensure fast, friendly guest transactions, maintain cashwrap standards, and support the training of new cashiers. The role emphasizes loyalty program participation and crossover with services and sales to drive store performance.

The candidate should have at least 2 years of cashiering experience, strong communication, and the ability to lead and collaborate with teammates in a busy retail environment.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
• Proven ability to delegate, multi-task, and problem-solve
• Demonstrated knowledge and passion for guest service and a competency for selling
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
• Demonstrated experience in exceeding sales goals and training new hires

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Skills

POS literacy

Customer service

Sales skills

Communication

Teamwork

Adaptability

Problem-solving

Organization

Multitasking

Leadership potential

Education

High school diploma

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty in Philadelphia is seeking a Lead Cashier to ensure fast, friendly guest transactions, maintain cashwrap standards, and support the training of new cashiers. The role emphasizes loyalty program participation and crossover with services and sales to drive store performance.

The candidate should have at least 2 years of cashiering experience, strong communication, and the ability to lead and collaborate with teammates in a busy retail environment.