Lead Cashier: Guest Experience & Team Coach

Ulta Beauty; Scranton (Lackawanna County); On-site; USD 18,000 - 23,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to drive efficient guest transactions and maintain cashwrap standards. The role includes training new cashiers, cross-training peers, and supporting loyalty initiatives to enhance guest satisfaction and store performance.

As a Lead Cashier, you will oversee register functions, ensure cleanliness, and uphold store aesthetics while coaching teammates to deliver exceptional service and achieve sales goals.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.

Responsibilities

• Meet or exceed store goals related to retail and service sales, omni-channel, guest loyalty and shrink.
• Provide exceptional guest service and personalize interactions.
• Handle sales, refunds, and exchanges professionally.
• Pair guests with associates for makeup applications and demonstrations to drive sales.
• Book appointments for services and in-store events to enhance the guest experience.

Skills

Guest service

Sales

Communication

Leadership

Training new hires

Cash handling

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier to drive efficient guest transactions and maintain cashwrap standards. The role includes training new cashiers, cross-training peers, and supporting loyalty initiatives to enhance guest satisfaction and store performance.

As a Lead Cashier, you will oversee register functions, ensure cleanliness, and uphold store aesthetics while coaching teammates to deliver exceptional service and achieve sales goals.