Lead Cashier: Guest Experience & Loyalty Coach

Ulta Beauty, Inc.; Glen Allen (VA); On-site; USD 20,000 - 27,000; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty, Inc. is seeking a Lead Cashier to ensure efficient guest transactions and maintain cashwrap standards across the store. You will train new cashiers, support loyalty initiatives, and help lead a team to deliver a seamless guest experience.

The role requires a passion for guest service, attention to store standards, and the ability to drive sales through product demonstrations and personalized service. Flexibility to work days, evenings, weekends, and holidays is required.

Qualifications

• Proficient with basic technology (e.g., Point of Sale system and Apple devices).
• Excellent written and verbal communication.
• Strong collaboration and interpersonal skills.
• Ability to work independently and as part of a team.

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales, omni-channel, guest loyalty and shrink.
• Ensure each guest receives exceptional service with a guest-friendly environment and personalized assistance.
• Handle sales, refunds, and exchanges courteously and efficiently.
• Pair guests with a coworker for makeup applications, skincare analysis, and product demonstrations to drive sales.

Skills

POS proficiency

Guest service

Communication

Teamwork

Customer relationships

Problem solving

Education

High school diploma is preferred

Job description

Ulta Beauty, Inc. is seeking a Lead Cashier to ensure efficient guest transactions and maintain cashwrap standards across the store. You will train new cashiers, support loyalty initiatives, and help lead a team to deliver a seamless guest experience.

The role requires a passion for guest service, attention to store standards, and the ability to drive sales through product demonstrations and personalized service. Flexibility to work days, evenings, weekends, and holidays is required.