Lead Cashier: Guest Experience & Loyalty Champion

Ulta Beauty, Inc.; Nags Head (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to drive guest service and loyalty outcomes at the store level. The role emphasizes accuracy in transactions, training peers, and maintaining appealing cashwrap areas. You will collaborate with the leadership team to meet sales goals and deliver an exceptional guest experience.

The position requires flexible scheduling, weekend availability, and a strong customer-service mindset to foster a positive shopping environment and loyalty program engagement.

Qualifications

• Experience in cashiering and guest service preferred.
• Proven ability to delegate, multi-task and problem-solve in a retail setting.
• Strong customer service orientation with sales focus.
• Ability to handle transactions accurately and process returns/exchanges gracefully.
• Comfort with training new cashiers and cross-training peers.

Responsibilities

• Drive loyalty results through guest service, credit and loyalty programs.
• Maintain clean, organized cashwrap displays and ambience.
• Train and support new cashiers and cross-train associates.
• Ensure accurate transactions and proper cash handling at the register.
• Meet or exceed store goals related to sales and guest experience.
• Collaborate with managers to support daily store operations.

Skills

POS system familiarity

Communication skills

Teamwork

Multitasking

Customer relationship building

Adaptability

Education

High school diploma preferred

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier to drive guest service and loyalty outcomes at the store level. The role emphasizes accuracy in transactions, training peers, and maintaining appealing cashwrap areas. You will collaborate with the leadership team to meet sales goals and deliver an exceptional guest experience.

The position requires flexible scheduling, weekend availability, and a strong customer-service mindset to foster a positive shopping environment and loyalty program engagement.