Lead Cashier & Guest Experience Leader

Ulta Beauty, Inc.; Utah; On-site; USD 19,000 - 25,000; Full time

Job summary

Ulta Beauty, Inc. is seeking a Lead Cashier in Utah to manage guest transactions, lead cashwrap operations, and train new cashiers. The role focuses on delivering an exceptional guest experience, driving loyalty, and maintaining store standards.

The Lead Cashier supports the leadership team with register duties, performs cashier training, and collaborates with teammates to meet sales goals. Flexibility with schedule is required.

Qualifications

• High school diploma is preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi‑task, and problem‑solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni‑channel, guest loyalty (including credit).
• Ensure every guest receives exceptional service through greeting, engagement, and personalized recommendations.
• Handle sales, refunds, and exchanges with courtesy and efficiency.
• Coordinate makeup applications, skincare analysis, and product demonstrations to drive sales.
• Book appointments for services and in‑store events to enhance the guest experience and hit sales targets.
• Maintain cashwrap displays, supplies, and impulse fixtures to ensure guest‑readiness.
• Maintain prompt, regular attendance and professional appearance.

Skills

Guest service

Multitasking

Communication skills

Team collaboration

Customer relationships

Problem solving

Education

High school diploma preferred

Tools

POS system

Apple devices

Job description

Ulta Beauty, Inc. is seeking a Lead Cashier in Utah to manage guest transactions, lead cashwrap operations, and train new cashiers. The role focuses on delivering an exceptional guest experience, driving loyalty, and maintaining store standards.

The Lead Cashier supports the leadership team with register duties, performs cashier training, and collaborates with teammates to meet sales goals. Flexibility with schedule is required.