Lead Cashier & Guest Experience Leader

Ulta Beauty, Inc.; Pearland (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty in Pearland, TX is looking for a Lead Cashier to drive guest experiences and cashwrap excellence. You will support training of new cashiers, manage register operations, and help deliver loyalty program benefits to guests while meeting sales goals.

The role requires strong customer service, multitasking, and the ability to lead peers in a fast-paced fashion and beauty environment, with a flexible schedule including evenings and weekends.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent education.
• Proven ability to delegate, multi‑task, and problem‑solve.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Meet or exceed the store’s goals related to retail and service sales and guest loyalty.
• Greet and engage each guest, personalize service, and recommend Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Pair guests with an associate for makeup applications, skincare analysis, and product demonstrations to drive sales.
• Book appointments for services and support in-store events to deliver an unrivaled guest experience.
• Maintain replenishment, organization, and maintenance of cashwrap displays and impulse fixtures.
• Maintain regular attendance and store cleanliness across all areas.

Skills

Guest service

Leadership

Communication

Multi-tasking

Cash handling

Training staff

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty in Pearland, TX is looking for a Lead Cashier to drive guest experiences and cashwrap excellence. You will support training of new cashiers, manage register operations, and help deliver loyalty program benefits to guests while meeting sales goals.

The role requires strong customer service, multitasking, and the ability to lead peers in a fast-paced fashion and beauty environment, with a flexible schedule including evenings and weekends.