Lead Cashier & Guest Experience Leader

Ulta Beauty, Inc.; St. Louis (MO); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier to manage guest transactions, lead cashwrap operations, and train new cashiers while driving loyalty engagement. The role focuses on delivering exceptional guest service, managing open/close cash procedures, and supporting the store leadership in achieving sales goals.

Ideal candidates will have cashiering experience, strong communication skills, and a passion for creating a positive guest experience.

Qualifications

• Experience in cashiering and guest service.
• Ability to train new cashiers and cross-train teammates.
• Strong communication and problem-solving skills.
• Knowledge of loyalty programs and credit handling responsibilities.

Responsibilities

• Drive sales, guest experience, and loyalty results.
• Greet guests, personalize service, and recommend Ulta Beauty products.
• Courteously handle sales, refunds, and exchanges.
• Book appointments and support services/events to deliver an enhanced guest experience.
• Maintain cashwrap displays, supplies and impulse fixtures for guest readiness.
• Lead, train and partner with associates to ensure peak performance and store standards.

Skills

Cashier experience

Customer service

Team leadership

Training new staff

Upselling/loyalty

Job description

Ulta Beauty is seeking a Lead Cashier to manage guest transactions, lead cashwrap operations, and train new cashiers while driving loyalty engagement. The role focuses on delivering exceptional guest service, managing open/close cash procedures, and supporting the store leadership in achieving sales goals.

Ideal candidates will have cashiering experience, strong communication skills, and a passion for creating a positive guest experience.