Lead Cashier: Guest Experience & Loyalty Leader

Ulta; Pearland (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Ulta Beauty in Pearland, TX seeks a Lead Cashier to ensure efficient guest transactions, maintain cashwrap standards, and drive loyalty through guest experiences and credit. The LC will support training, open/close procedures, and cross-training of teammates to deliver a polished store presentation.

You should be a strong communicator with a passion for guest service, able to lead by example, meet sales goals, and adapt to schedule flexibility including evenings and holidays.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Skills

Guest service

Cash handling

Sales driven

Team leadership

Cashier training

Education

High school diploma

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty in Pearland, TX seeks a Lead Cashier to ensure efficient guest transactions, maintain cashwrap standards, and drive loyalty through guest experiences and credit. The LC will support training, open/close procedures, and cross-training of teammates to deliver a polished store presentation.

You should be a strong communicator with a passion for guest service, able to lead by example, meet sales goals, and adapt to schedule flexibility including evenings and holidays.