Lead Cashier & Guest Experience Leader

Ulta Beauty, Inc.; New Philadelphia (OH); In loco; USD 18.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

Descrizione del lavoro

Ulta Beauty, Inc. is seeking a Lead Cashier to optimize guest transactions, maintain cashwrap standards, and train new cashiers.

The LC will support loyalty initiatives, drive credit-related goals, and help lead the team in delivering an exceptional guest experience across makeup applications, skincare analysis, and product demonstrations. The role emphasizes performance, people development, and adherence to store procedures, with a flexible schedule to accommodate peak hours, weekends, and

Competenze

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests' concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Mansioni

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest-readiness at all times.
• Maintain prompt, regular attendance.

Conoscenze

POS system

Communication

Team collaboration

Customer relationships

Working under pressure

Formazione

High School Diploma

Descrizione del lavoro

Ulta Beauty, Inc. is seeking a Lead Cashier to optimize guest transactions, maintain cashwrap standards, and train new cashiers.

The LC will support loyalty initiatives, drive credit-related goals, and help lead the team in delivering an exceptional guest experience across makeup applications, skincare analysis, and product demonstrations. The role emphasizes performance, people development, and adherence to store procedures, with a flexible schedule to accommodate peak hours, weekends, and