Lead Cashier & Guest Experience Leader

Ulta Beauty, Inc.; Charlotte (NC); Hybride; USD 17 000 - 22 000; Plein temps

Résumé du poste

Ulta Beauty, Inc. is seeking a Lead Cashier (LC) to drive guest satisfaction and loyalty through expert cashiering, register operations, and staff training. You will lead by example, manage open/close procedures, and ensure cashwrap standards and store cleanliness to deliver a premier guest experience.

As part of the leadership team, you will train new cashiers, coordinate service activities, and help achieve sales and loyalty goals while maintaining a welcoming, organized shopping environment.

Qualifications

• Must have cashiering experience and strong guest service orientation.
• Ability to train new cashiers and cross-train associates.
• Leads by example to deliver exceptional guest experiences and loyalty goals.
• Demonstrates accountability, punctuality and teamwork in a fast-paced retail environment.

Responsabilités

• Contribute to meeting store goals related to sales and loyalty programs.
• Ensure exceptional guest service at the cashwrap and throughout the store.
• Handle sales, refunds, and exchanges with courtesy.
• Assist in cashier training and partner with managers on training needs.
• Maintain cashwrap displays, supplies, and impulse fixtures for guest-readiness.
• Adhere to store policies, procedures, and dress code.

Connaissances

Cashier experience

Guest service

Leadership

Training

Sales-driven

Description du poste

Ulta Beauty, Inc. is seeking a Lead Cashier (LC) to drive guest satisfaction and loyalty through expert cashiering, register operations, and staff training. You will lead by example, manage open/close procedures, and ensure cashwrap standards and store cleanliness to deliver a premier guest experience.

As part of the leadership team, you will train new cashiers, coordinate service activities, and help achieve sales and loyalty goals while maintaining a welcoming, organized shopping environment.