Lead Cashier & Guest Experience Leader

Ulta Beauty, Inc.; Fresno (CA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty, Inc. in Fresno, CA is seeking a Lead Cashier (LC) to drive guest transactions and cashwrap standards while helping train new cashiers and cross‑training peers.

This role emphasizes loyalty participation, sales performance, and delivering an exceptional guest experience across makeup, skincare, and services. The LC will manage open/close register tasks, maintain displays, and support leadership with programs that enhance credit and loyalty outcomes.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni‑channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest‑friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in‑store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest‑readiness at all times.
• Maintain prompt, regular attendance.

Skills

Guest service

Sales-driven

Multitasking

Communication

Team collaboration

Problem solving

Training new hires

Relationship building

Education

High school diploma preferred

Tools

POS system

Apple devices

Job description

Ulta Beauty, Inc. in Fresno, CA is seeking a Lead Cashier (LC) to drive guest transactions and cashwrap standards while helping train new cashiers and cross‑training peers.

This role emphasizes loyalty participation, sales performance, and delivering an exceptional guest experience across makeup, skincare, and services. The LC will manage open/close register tasks, maintain displays, and support leadership with programs that enhance credit and loyalty outcomes.