Lead Cashier: Guest Experience & Loyalty Leader

Ulta Beauty, Inc.; Superior (CO); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty, Inc. is seeking a Lead Cashier to ensure efficient guest transactions and uphold cashwrap standards, including appearance and cleanliness. The LC also assists in training new cashiers and cross-training peers to support store performance.

As a Lead Cashier, you will drive loyalty results, guide associates, and maintain strong guest relationships while delivering exceptional service and meeting sales goals across in-store and loyalty programs.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting store goals related to retail and service sales, omni‑channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest‑friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in‑store events that deliver an unrivaled guest experience while delivering on sales goals.
• Take ownership over the replenishment, organization, and maintenance of all cashwrap displays, supplies, and impulse fixtures to ensure guest‑readiness at all times.
• Maintain prompt, regular attendance.

Skills

Guest service

Sales

Team leadership

Cash handling

POS familiarity

Education

High school diploma

Tools

POS system

Apple devices

Job description

Ulta Beauty, Inc. is seeking a Lead Cashier to ensure efficient guest transactions and uphold cashwrap standards, including appearance and cleanliness. The LC also assists in training new cashiers and cross-training peers to support store performance.

As a Lead Cashier, you will drive loyalty results, guide associates, and maintain strong guest relationships while delivering exceptional service and meeting sales goals across in-store and loyalty programs.