Lead Cashier & Guest Experience Leader

Ulta Beauty, Inc.; Meriden (CT); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental benefits

Vision benefits

Life insurance

Disability benefits

Job summary

Ulta Beauty is seeking a Lead Cashier to drive guest transactions, loyalty participation, and store brand standards. The LC will train new cashiers, partner with the leadership team, and ensure accurate cash handling and register operations to support high guest satisfaction and sales results.

The role emphasizes teamwork, guest service excellence, and adherence to company policies, with a focus on delivering a premier beauty shopping experience.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.

Job description

Ulta Beauty is seeking a Lead Cashier to drive guest transactions, loyalty participation, and store brand standards. The LC will train new cashiers, partner with the leadership team, and ensure accurate cash handling and register operations to support high guest satisfaction and sales results.

The role emphasizes teamwork, guest service excellence, and adherence to company policies, with a focus on delivering a premier beauty shopping experience.